Manager on Duty

Sofive Soccer Centers; Saco (ME); On-site; USD 22,000 - 30,000; Full time

Job summary

Sofive Soccer Centers is seeking a Manager on Duty to oversee daily facility operations, lead staff, and ensure high-quality service. This role emphasizes strong communication, leadership, and decision-making skills to maintain smooth program delivery.

Candidates should have a high school diploma and experience in customer-focused environments, with flexibility to work evenings, weekends, and holidays. Safety and teamwork are priorities.

Qualifications

• Experience in a customer-focused environment or front-desk setting.
• Strong interpersonal and leadership abilities.
• Ability to communicate clearly and resolve problems quickly.

Responsibilities

• Oversees daily operations and staff in the absence of senior management.
• Plans, monitors, and schedules soccer programs and facility activities.
• Responds to customer inquiries and resolves issues professionally.
• Ensures staff follow company policies and safety procedures.
• Maintains inventory and coordinates with other departments to improve efficiency.
• Promotes teamwork and provides guidance to staff.

Skills

Customer service

Leadership

Communication

Multitasking

Decision making

Education

High school diploma

Job description

Job Title: Manager on Duty

Location: Sofive Soccer Centers

Job Description:

Sofive Soccer Centers is a rapidly growing business that is developing soccer centres - modern sport complexes with small-sided soccer fields. The Manager on Duty is responsible for overseeing the daily operations of the Sofive Soccer facility while ensuring that customer needs are met. This position requires a person with communication, leadership, and decision-making skills.

Responsibilities:

• Oversees daily operations and staff in the absence of the General Manager and Assistant Manager.
• Overview, plan, monitor, and schedule all soccer programs, ensuring smooth and efficient operational procedures enabling Sofive Soccer Centers to provide the highest level of customer service.
• Responds to customer inquiries, complaints, and problems in a timely and professional manner.
• Ensures that all employees comply with company policies and procedures.
• Monitors inventory levels, restocking supplies when necessary.
• Encourages teamwork and provides guidance and support to staff.
• Coordinates with other departments to streamline operations and increase efficiency.
• Implements and maintains safety procedures for staff and customers.

Requirements:

• High school diploma or equivalent.
• Experience working in a customer-focused environment.
• Excellent interpersonal, communication, and leadership skills.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Ability to multitask, problem-solve, and make quick decisions.
• Knowledge of basic computer software.
• Organizational skills.

Pay Rate: $18