Manager of Risk Management

1103 Team Member Services; United States; On-site; USD 70,000 - 131,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

4 Weeks Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a Manager of Risk Management to lead incident reporting, data analysis, and risk education across the system. You will work with clinical staff and administration to identify, evaluate, and reduce risk exposure while ensuring regulatory compliance.

The role requires strong leadership, public speaking, and policy development skills, with a focus on patient safety and quality improvement within a faith-based health system.

Qualifications

• Bachelor's degree required; 3+ years in risk management or related management experience.
• Strong regulatory knowledge and ongoing education in compliance.
• Ability to analyze risk, educate staff, and lead process improvements.

Responsibilities

• Oversee incident reporting systems and loss analysis.
• Coordinate risk education and ongoing compliance training.
• Lead RCA projects for high-risk issues and manage investigations.

Skills

HIPAA regulations

Critical thinking

Interpersonal communication

Public speaking

Leadership

Policy development

Conflict resolution

Documentation

Collaboration

Education

Bachelor's degree

Master's degree preferred

Field: Marketing/Business

Work Experience: 3+ years in risk management

Tools

EMR software

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 1035 RED BUD RD NE City: CALHOUN State: Georgia Postal Code: 30701

Job Description:

The Manager of Risk Management oversees the system for identification and analysis of loss or injury exposure, maintaining both mandatory and voluntary incident reporting systems. Provides statistical analysis on areas of risk to identify, evaluate, eliminate, or reduce incidents in high-risk areas. Coordinates risk education classes for new orienteers and provides continuing education on an annual and as-needed basis. Serves as a conduit of information on legal questions and an advisory resource in risk matters for clinical staff. Facilitates root cause analysis (RCA) projects for issues/errors with life-threatening potential or serious injury/death. Reviews records and documentation on potentially compensable events and reports liability claims to administration and corporate risk management. Assures proper and timely investigation of accidents and incidents, including gathering information and sequestering equipment. Coordinates legal processes for scheduling statements, depositions, and trial appearances in response to subpoenas. Facilitates the patient grievance process, ensuring grievances are investigated and directing inquiries to appropriate directors and managers. If designated as the PSO Liaison, the incumbent will serve as the primary link between the assigned entity or entities, their affiliated providers, and one or more federally listed Patient Safety Organizations (PSOs), while ensuring compliance with the Patient Safety and Quality Improvement Act (PSQIA) by the assigned entity or entities and their staff. The PSO Liaison will accurately define, implement, manage, and document all Patient Safety Evaluation System (PSES) processes in compliance with privacy, confidentiality, and security requirements established by organizational policies and federal regulations, while keeping leadership informed of PSES status and the level of engagement with the PSO(s) to improve patient safety and quality across the assigned entity or entities. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• The Manager of Risk Management is competent in use of electronic medical record software.
• [Required] A thorough understanding and continuing education of the regulatory environment including HIPAA Privacy Rules and Regulations.
• [Required] Quick critical thinking and analytical skills for unassisted problem solving and conducting thorough, accurate compliance reviews and/or audits.
• [Required] Personable and approachable to maintain good interpersonal relationships.
• [Required] Ability to consistently interact with others in ways that enhance understanding, respect, cooperation, and problem-solving.
• Excellent interpersonal communication skills and a collaborative style for interaction with a broad spectrum of healthcare disciplines.
• [Required] Ability to handle complex situations/issues in a sensitive environment, managing potentially volatile interactions objectively and following through with all projects on time.
• [Required] Detail-oriented, motivated, organized, and able to function independently. Capable of working quickly under pressure, meeting frequent deadlines, and managing competing priorities.
• [Required] Effective public speaking and teaching skills.
• [Required] Flexible hours depending on need.
• [Required] Working clinical knowledge of hospital topics related to accreditation, regulatory compliance, etc.
• [Required] Demonstrates strong leadership, organizational skills, and problem-solving abilities.
• [Required] Excellent interpersonal, verbal, and written communication skills.
• [Required] Ability to provide conflict resolution and fair negotiation skills when dealing with customers.
• [Required] Proficient in policy development and initiates programs and processes to ensure patient safety through risk/harm program reduction.
• [Required] Proficiency in preparing and presenting professional presentations.
• [Required] Advanced knowledge of communication skills to effectively investigate risk concerns.

Education:

• Bachelor's [Required]
• Master's [Preferred]
• Field of Study: In Marketing, Business, or related field
• Work Experience: 3+ years in risk management or related management experience [Required]
• Additional Information: An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement: Bachelors degree AND 3+ years of experience OR Associates degree AND 5+ years of experience OR High School Grad or Equivalent AND 7+ years of experience.

Licenses and Certifications:

• Driver's License (DL) [Required]
• Registered Nurse License (RN) [Preferred]
• Certified Professional in Healthcare Risk Management (CPHRM) [Preferred]
• Basic Life Support Certification (BLS) [Preferred]

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$70,262.40 - $130,686.40

Equal Opportunity Statement:

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.