Risk Manager

Community Health Systems

Jefferson City (TN)

On-site

USD 90,000 - 130,000

Full time

7 days ago

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Benefits offered by this job

Competitive compensation

Comprehensive health coverage

Future security 401(k)

Generous PTO & EIB

Career growth opportunities

Recognition & rewards programs

Exclusive employee discounts & perks

Job summary

Jefferson Memorial in Jefferson City, TN is seeking a Manager of Risk Management to lead risk assessment, compliance, staff education and reporting to support patient safety and regulatory adherence.

You will develop and monitor policies, collaborate across departments, oversee investigations and claims, and guide budget planning for risk activities.

Strong leadership, communication and data-analytic skills are essential to foster a culture of safety and continuous improvement.

Qualifications

Bachelor's Degree required or 2+ years of related experience.
Master's Degree preferred.
2–4 years of leadership experience.
2–4 years of related field experience with Bachelor's degree.

Responsibilities

Monitor departmental performance against risk management and quality standards.
Develop, implement and monitor risk management policies and procedures.
Collaborate with other departments to resolve risk-related issues and support new programs.
Oversee risk assessments, investigations, and internal reporting of risks.
Educate staff on risk management protocols and patient safety initiatives.
Oversee investigations and defense of claims and legal inquiries.
Guide budget planning and compliance for risk activities.

Skills

Leadership

Regulatory compliance

Policy development

Budgeting

Cross-functional collaboration

Staff development

Communication

Risk assessment

Education

Bachelor's Degree

Master's Degree

Tools

Google Workspace

Microsoft 365

Healthcare software systems

Data analysis tools

Job description

Competitive Compensation – Salary and benefits package designed to reward your expertise, leadership, and contributions.
Comprehensive Health Coverage – Medical, dental, vision, and life insurance options to support you and your family.
Future Security – 401(k) retirement plan with employer matching to help you build long-term financial stability.
Generous Paid Time Off – Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.
Career Growth Opportunities – Professional development, leadership training, and advancement opportunities across our organization.
Recognition & Reward Programs – We celebrate employee achievements and contributions to our success.
Exclusive Employee Discounts & Perks – Access to special savings and benefits designed for our team members.

Schedule: Mon-Fri 8am-5pm

Job Summary
The Manager, Risk Management oversees operational and personnel functions within the department, ensuring effective implementation of risk management strategies to minimize exposure to loss and liability. This role is responsible for managing risk assessment, compliance, staff education, and reporting to support organizational goals in patient safety and regulatory adherence.
Essential Functions

Monitors and evaluates departmental performance, identifying and addressing operational variances to achieve goals in risk management and quality standards.
Participates in the development, implementation, and monitoring of policies, procedures, and standards for risk management services, ensuring alignment with organizational mission and regulatory requirements.
Collaborates with other departments to identify and resolve risk-related issues, coordinate improvements, and support new program initiatives.
Manages and oversees risk assessments, investigations, and internal reporting of actual and potential risks across the facility, ensuring timely response and resolution.
Educates staff on risk management protocols, patient safety initiatives, and the importance of incident reporting to promote a culture of safety and compliance.
Oversees or coordinates the investigation, processing, and defense of claims and suits against the facility, ensuring timely and accurate responses to legal inquiries and discovery requests.
Provides guidance on budget planning and compliance for risk management activities, recommending resources and equipment as needed to meet department objectives.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Leadership Responsibilities

Supervision and Staff Management
- Provides leadership, mentorship and professional development opportunities for departmental staff.
- Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
- Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
Strategic Planning and Financial Oversight
- Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
- Monitors expenditures, ensuring cost-effective delivery of services.
- Evaluates and implements new technologies to enhance operational efficiency.
- Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
Quality Assurance and Regulatory Compliance
- Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
- Participates in audits, inspections and accreditation processes as applicable.
- Follows established quality control practices to ensure accuracy, consistency and safety.
Collaboration and Communication
- Works closely with leadership teams to coordinate and improve service delivery.
- Stays up-to-date with industry advancements, new technologies, and regulatory changes.
Staff Responsibilities
- May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

Bachelor's Degree in relevant field required or
two(2) plus years of direct experience in lieu of a Bachelor's degree required
Master's Degree preferred
2-4 years of experience in closely related field with Bachelor's degree required
2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
Problem-solving and critical thinking skills.
In depth knowledge of industry best practices and regulatory compliance (if applicable).
Strong organizational and time management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

CPHRM - Certified Professional in Healthcare Risk Management preferred

State Specific Requirements

Arizona: Certified Professional in Healthcare Risk Management (CPHRM) and/or Associate in Risk Management (ARM) designation preferred.
Georgia: Certified Professional in Healthcare Risk Management (CPHRM) and/or Associate in Risk Management (ARM) designation required.

Why Work at Jefferson Memorial?
At Jefferson Memorial, we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
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