Manager of Postal, Shipping & Receiving Services

University of the Incarnate Word; San Antonio (TX); On-site; USD 51,000 - 63,000; Full time

Job summary

University of the Incarnate Word seeks a Manager of Postal, Shipping & Receiving Services to oversee all mail operations, shipping and receiving, and postal compliance for the campus community. You will lead staff, ensure accurate processing, and coordinate with departments to meet service levels.

Responsibilities include maintaining USPS standards, utilizing shipping software and ERP tools, and driving efficient parcel delivery across University sites.

Qualifications

• Requires HS diploma or GED.
• Three (3) years in postal/shipping/logistics operations.
• One (1) year of lead or supervisory experience.

Responsibilities

• Oversee mail services, shipping, and receiving operations for the university.
• Ensure compliance with USPS regulations and carrier requirements.
• Lead a team, manage multiple priorities, and meet deadlines.
• Coordinate with departments and external partners to ensure timely delivery.

Skills

USPS regulations

Leadership

Customer service

Prioritize deadlines

Microsoft Office

Shipping software

Analytical thinking

Confidential information

Vehicle operation

Diversity & inclusion

Regulatory compliance

Education

High school diploma or GED

Tools

Banner ERP or similar

Job description

Manager of Postal, Shipping & Receiving Services

Position Summary

The Manager of Postal, Shipping & Receiving Services is responsible for the overall management, coordination, and supervision of University mail services, shipping and receiving operations, and postal compliance activities. This position ensures the efficient processing, distribution, collection, and delivery of incoming and outgoing mail, and packages, and freight for all University departments, students, faculty, staff, and affiliated entities. The Manager of Postal, Shipping & Receiving Services reports to the Director of Procurement and Other Support Services.

Knowledge Skills and Abilities

• Strong knowledge ofUSPS regulations, mail processing procedures, and shipping carrier requirements.
• Strong leadership and employee development skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Word, Excel, Outlook, Teams, and OneDrive or similar products.
• Ability to effectively learn and use shipping management software, as well as inventory management and package tracking systems.
• Strong analytical and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to drive University vehicle in the drop-off/delivery of postal parcels.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

High school diploma or GED equivalent.

Required Work Experience

• Three (3) years of progressively responsible experience in postal operations, shipping and receiving, logistics, or related operations.
• One (1) year of lead or supervisory experience in postal operations, shipping and receiving, logistics, or relevant operations.

Preferred Qualifications

• Associates Degree or higher in related field.
• Experience working in a higher education environment.
• Certified Mail and Distribution Systems Manager (CMDSM) certification.
• Certified Mail Manager (CMM) certification.
• Familiarity with enterprise systems such as Banner or similar ERP platforms.

Required Certifications, Licenses or Registrations

Must have a valid driver's license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.

Work Hours

Monday through Friday 8am to 5pm with extended hours as needed to meet departmental goals. Note that occasional evenings or weekend work during peak periods, special events, or emergencies may be required.

Physical Demands

• Ability to lift and move packages weighing up to 50 pounds.
• Ability to push/pull dollies and equipment carts holding up to 100lbs.
• Ability to move about work area, bend, crouch, climb small ladders, and perform repetitive movements throughout the workday.
• Fine motor hand skills to be able to operate mail processing and material handling equipment.
• Office and campus mailroom environment with confined spaces.
• Occasional exposure to varying weather conditions during deliveries.
• Ability to regularly move about campus and external sites to deliver/receive/drop-off packages.

Posting Number

AS2330PO

Job Type

Full Time

Job Category

Administrator (exempt)

Desired Start Date

12/01/2026

Reports To

Director of Procurement and Other Support Services

Salary

$57,000 Annualized

Open Date

10/27/2026

Open Until Filled

Yes

Equal Opportunity Statement

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).