Manager of IT

OrthoIndy; Indianapolis (IN); Sur place; USD 120 000 - 170 000; Plein temps

Résumé du poste

OrthoIndy Northwest in Indianapolis, IN, seeks a Manager of Information Technology to lead its IT staff and oversee infrastructure, clinical applications (athenaOne, MEDITECH), and security programs. This in-office role focuses on reliable systems, workflow improvements, and vendor coordination to support OrthoIndy’s orthopedic services.

The position requires a Bachelor's in Information Systems, 10–15 years of experience, and advanced infrastructure certifications.

Qualifications

• Bachelor's Degree in Information Systems or related field required.
• 10-15 years of related experience required.
• Preferred 2-4 years of technology leadership/management experience.
• Advanced Infrastructure Certification (e.g., MCSE, CCNA, VMware) required.
• Security or Governance Certification (e.g., CISSP, CISM, ITIL) preferred.

Responsabilités

• Lead and develop staff responsible for IT infrastructure, systems engineering, applications, and clinical informatics.
• Oversee daily IT operations, establish service standards, and provide technical direction for reliable, secure systems.
• Coordinate system improvements, optimize workflows, and leverage technology to support organizational goals.
• Manage vendor relationships, budget planning, software licensing, and renewals.
• Ensure IT security policies are followed and participate in disaster recovery and business continuity planning.

Connaissances

Leadership

Staff mentoring

IT operations

Vendor management

Formation

Bachelor's Degree in Information Systems

Outils

athenaOne

MEDITECH

Description du poste

Facility: OrthoIndy Northwest, Indianapolis, IN
Department: Information Technology
Shift Details: Full-time exempt, Monday-Friday, in office position. Full comprehensive benefits included!

At OrthoIndy everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers.

Be part of something great!

At OrthoIndy, we provide leading-edge bone, joint, spine and muscle care from 12 OrthoIndy locations throughout Central Indiana, staying true to our mission and our patients by offering a full range of procedures and treatment options. We have over 80 physicians in our practice and we continue to be one of the most highly respected and trusted orthopedic practices in the Midwest. OrthoIndy has received national recognition for patient safety and orthopedic excellence and our philosophy is a physician-owned hospital model where patients experience superior service, safety and patient satisfaction because physicians are involved in every aspect of your care.

OrthoIndy Hospital Northwest, located in Indianapolis, Indiana, provides outpatient care and inpatient care, with 10 operating rooms and a 42-bed inpatient unit for patients undergoing more invasive procedures, such as disc replacement, spinal fusion or total hip and knee joint replacement. Other services include an urgent care, clinics, pre-op clinic, imaging and physical therapy.

General Statement of Duties:

The Manager of Information Technology leads and develops staff responsible for OrthoIndy's infrastructure, systems engineering, application support, and clinical informatics. The Manager of IT oversees daily operations, establishes service standards, and provides technical direction to maintain reliable, secure systems and resolve complex issues. The Manager of IT works with IT leadership, clinical and operational leaders, and technology partners to coordinate system improvements, improve workflows, and make effective use of technology resources.

• Provides direct leadership for Network/Infrastructure Engineers, Systems Engineers, Application Analysts, and the Nursing Informaticist. Sets goals and performance expectations, coaches staff, completes performance evaluations, and participates in hiring and corrective action. Ensures adequate staffing and coverage for critical systems and applications.
• Develops staff skills through training, cross-training, and knowledge sharing. Identifies training needs and prepares staff to take on additional responsibilities. Encourages teamwork, accountability, and customer service.
• Manages network, server, storage, virtualization, cloud, and related infrastructure to ensure reliable operation. Oversees system monitoring, maintenance, patching, backups, and certificate renewals.
• Provides technical direction for network and Microsoft infrastructure. Plans for future capacity needs and equipment replacement, coordinates upgrades, and maintains asset inventories and system documentation. Identifies outdated or unsupported technology and recommends replacements.
• Oversees support for assigned clinical and business applications, including athenaOne and MEDITECH. Ensures issues and requests are prioritized, assigned, resolved, and documented. Coordinates application upgrades, testing, configuration changes, and releases.
• Works with clinical and operational staff to improve application use, clinical workflows, and patient-care processes. Identifies ways to reduce manual work through system changes, integration, and automation. Establishes consistent application documentation and support procedures.
• Establishes and monitors IT service processes and service levels consistent with ITIL practices. Coordinates incident, problem, change, configuration, and release management. Leads the response to major technology issues, addresses underlying causes, and works with Service Desk leadership to ensure issues reach the appropriate team.
• Manages daily relationships with infrastructure and application vendors and addresses support and service concerns. Assists with budget planning, software licensing, maintenance renewals, product evaluations, and contract decisions.
• Works with IT leadership and cybersecurity staff to maintain secure systems and follow security policies. Coordinates correction of vulnerabilities and other technology risks, supports user access management, and participates in disaster recovery and business continuity planning and testing.
• Works with providers, department leaders, and IT teams to identify technology needs and support organizational projects. Assigns staff resources while maintaining daily services and ensures new technology is ready for ongoing support. Keeps stakeholders and IT leadership informed of progress, risks, recommendations, and effects on operations.

Requirements

• Bachelor's Degree in Information Systems or related field required
• 10-15 years of related experience required
• Preferred 2-4 years of previous technology leadership or management experience
• Advanced Infrastructure Certification (e.g., MCSE, CCNA, VMWare) required
• Security or Governance Certification (e.g., CISSP, CISM, ITIL) preferred

OrthoIndy is an Equal Opportunity Employer

Location

Indianapolis , Indiana , United States

undefined

EEO is the Law