Manager of Hospital Security and Valet

BHS Baptist Healthcare System; Springlee (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

Baptist Health in Kentucky seeks a Manager of Security & Valet Services with 24-hour responsibility for the hospital's Security and Valet programs. This role manages daily operations and addresses security, safety, and customer service issues, coordinating with the Director, Security Officers, and Valet Attendants.

You will assist employees, patients, and visitors with security and valet matters, investigate incidents, and help maintain a safe, welcoming environment.

Qualifications

• Minimum of two years of security management experience, preferably in healthcare.
• A valid driver’s license is required.
• BCLS certification required or must be obtained within 90 days of hire.
• Experience with the TASER X26P preferred; training may be completed after hire if not already obtained.

Responsibilities

• Oversee day-to-day operations of Security and Valet Services.
• Assist employees, patients, and visitors with security and valet matters.
• Investigate security-related incidents and maintain a safe environment.
• Coordinate communication between the Director, Security Officers, and Valet Attendants.
• Address security and customer-service-related issues.

Skills

Leadership

Communication

Problem-Solving

Customer Service

Tools

TASER X26P

Job description

The Manager of Security & Valet Services has 24-hour responsibility for the oversight and management of the hospital’s Security and Valet programs. This position manages the day-to-day operations of both departments and is responsible for addressing security, safety, and customer service-related issues. The Manager assists employees, patients, and visitors with security and valet-related matters and provides continuity and communication between the Director, Security Officers, and Valet Attendants. Additional responsibilities include investigating security-related incidents, supporting a safe and welcoming environment, and ensuring a high level of service for patients, visitors, and staff.

Requirements: A minimum of two years of security management experience is required, preferably in a hospital or healthcare setting. A valid driver’s license is required. BCLS certification is required or must be obtained within 90 days of hire. Experience with the TASER X26P, including course completion and instructor certification, is preferred; however, required training and certification must be completed after hire if not already obtained. Strong leadership, communication, problem-solving, and customer service skills are highly desired for this key position.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, Baptist Health is an Equal Employment Opportunity employer.

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410‑bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40‑bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

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