Manager of Data Operations and Campus Relations

ServingSchools; Orono (ME); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Health, dental, and vision insurance

Disability insurance

Life insurance

Tuition waiver

403(b) retirement plan

Job summary

The University of Maine System is seeking a Manager of Data Operations and Campus Relations in Orono, ME, to support the Shared Processing Center (SPC). You will lead data-processing initiatives, configure admissions data loads, and collaborate with IT to resolve system issues across UMaine offices.

Responsibilities include supervising 1–3 Administrative Specialists, managing complex projects, and ensuring accurate processing of admission and transfer data.

Qualifications

• Bachelor's degree and 3–5 years of related work experience or 10+ years in higher education preferred.
• Strong organizational, analytical, and problem-solving skills.
• Ability to develop and implement new functionality and/or business processes updates.
• Proficient with word processing, spreadsheets, databases, and Microsoft Office software.
• Experience with PeopleSoft and document imaging.
• Strong interpersonal and communication skills; able to work with diverse stakeholders.
• Ability to manage multiple projects and deadlines; work independently or in a team.
• Willingness to learn and apply policies and operate with broad instructions.

Responsibilities

• Manage and support SPC business processes in a technical capacity.
• Create and maintain Prospect Data Load functionality; lead Common Application configuration.
• Assist IT in resolving data and system issues; provide timely data processing for admissions functions.
• Supervise 1–3 Administrative Specialists; help establish department policies and procedures.
• Answer verbal and written communications with independent judgment and discretion.

Skills

Organizational skills

Analytical skills

Communication skills

Project management

Interpersonal skills

Education

Bachelor's degree

Tools

PeopleSoft

Document imaging

Microsoft Office

Databases

Job description

The University of Maine System is accepting applications for a Manager of Data Operations and Campus Relations. This position is a member of the Shared Processing Center (SPC) team providing functional, professional, operational, and technical support to the Director of the Shared Processing Center Operations, the Manager for Loan Processing and Receivables Management and the various UMS offices supported by the SPC. The primary purpose of this position is to manage and support the SPC business processes in a technical capacity. The employee will be responsible for creating and maintaining Prospect Data Load functionality; leading the yearly Common Application configuration processes; and assisting Information Technology (IT) in resolving data and system issues. Secondary purposes of this position are to provide timely, accurate processing of admission functions including, but not limited to, admission application and transfer credit processing; duplicate Empl ID resolution; and data retrieval from MaineStreet. Work involves considerable internal and external contacts; difficult non-routine tasks, including research, planning, building, testing, and final implementation of various projects; hiring, training and day-to-day supervision of one to three Administrative Specialists employees; and administration of department policies and procedures. Independent judgment, initiative and discretion are exercised daily in answering verbal and written communications and in interpreting departmental policies and practices. Work is performed under general rather than specific instruction.

Work Schedule

The hours are Monday through Friday from 8:00 AM to 4:30 PM.

Salary

The annual salary is $45,000-$52,000, based on qualifications and experience.

Benefits

• 13 paid holidays plus earned vacation and sick time
• Health, Dental, and Vision insurance
• Short-term disability insurance and employer-paid long-term disability insurance
• Employer-paid basic life insurance and supplemental life insurance
• Tuition waiver program for employees and their dependents (spouse, domestic partner, and dependent children)
• 403(b) retirement plan with employer contribution

Required Qualifications

• Possesses a bachelor’s degree and 3-5 years of related work experience or 10 or more years of similar work experience, preferably in higher education.
• Demonstrated strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to develop and implement new functionality and/or business processes updates.
• Strong technical skills, including demonstrated familiarity with word processing, spreadsheets, databases, and Microsoft Office software.
• Experience with PeopleSoft and document imaging.
• Demonstrated strong interpersonal skills with the ability to work with all types of individuals at all levels, regardless of their background, experience, or personality.
• Excellent communication skills, both verbal and written.
• Experience with a wide range of technology.
• Ability to work simultaneously on multiple projects and deadlines.
• Ability to work independently as well as collaboratively in a fast-paced team environment.
• Ability to learn and apply policies (both academic and personnel).
• Ability to work with broad instructions and objectives that may require judgment and initiative.

Preferred Qualifications

Prior supervisory experience.

Important Items To Know About The Recruitment Process

• Review of applications will begin immediately. For full consideration, materials must be submitted no later than 4:30 p.m. EST on September 22, 2026.
• Materials received after the initial review date will be reviewed at the discretion of the University.
• Incomplete application materials cannot be considered.
• Candidates selected to proceed to the final stages of the search process will be requested to provide three (3) names and contact information for references.
• The successful applicant is subject to appropriate background screenings.
• We are not able to consider applicants who require Visa sponsorship.

University of Maine

The University of Maine, founded in Orono in 1865, is the state's land grant and sea grant university. As the state’s only public research university, UMaine has a statewide mission of teaching, research and economic development, and community service. UMaine is among the most comprehensive higher education institutions in the Northeast, with nearly 100 majors and academic programs. It attracts students from Maine and 49 other states, and more than 60 countries. It currently enrolls more than 11,400 undergraduate and graduate students who can directly participate in research, working with world-class scholars. UMaine offers more than 100 degree programs through which students can earn graduate certificates, master's, doctoral or professional science master's degrees. The university promotes environmental stewardship, with substantial efforts campuswide aimed at conserving energy, recycling and adhering to green building standards in new construction.