Manager of Conflicts & New Business Intake

Innovative Driven; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Innovative Driven seeks an experienced Manager of Conflicts and New Business Intake to lead a team of researchers and analysts in a fully remote setting. The role requires guiding risk management, conflicts research, and new business intake processes at a peer law firm level of practice.

Ideal candidates will have seven+ years in conflicts, intake, or risk management, plus at least three years in management, with proficiency in Intapp and MS Office.

Qualifications

• Minimum of seven years of conflicts, new business intake, risk management, or related experience from within a global law firm is required.
• Minimum of three years of management or supervisory experience
• Demonstrated knowledge of conflicts searching and analysis, new business intake processes, and applicable professional responsibility requirements.
• Experience managing operations, workflow priorities, employee development, and service delivery in a fast-paced environment.
• Prior experience with Intapp or other automated conflicts software and legal research tools preferred.
• Proficiency in Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint. Proven aptitude to learn new software applications.
• Ability to work overtime when needed. Work occasionally requires more than 40 hours per week to perform the essential duties of the position.

Responsibilities

• Supervise and manage the team of Conflicts Researchers and Analysts, under the direction of the internal leadership team.
• Manage team performance, employee development, workflow priorities, and daily operations.
• Develop, monitor, and analyze metrics and workload to evaluate department performance
• Consult with the firm’s leadership team to resolve complex conflicts issues and business intake matters.
• Facilitate the process for escalated conflicts and intake issues to ensure resolution
• Build positive and strong working relationships within the firm to support efficient workflow
• Coordinate systems, workflow planning and department goals
• Oversee conflicts research, conflicts analysis, and new business intake processes
• Collaborate with other managers to establish and maintain quality assurance standards
• Lead the identification, development, and implementation of innovative processes, technologies, and workflow enhancements
• Assist in the creation of training materials, reference guides, and best practice resources that promote consistency, quality, and operational excellence.
• Manage staffing needs, including hiring, performance management, employee development, and succession planning activities.
• Establish department training priorities and implement procedures that align

Skills

Conflicts management

Team leadership

Risk management

Workflow optimization

Training materials

Staff development

Operations management

Analytical skills

Tools

Intapp

Microsoft Office

Job description

Innovative Driven is currently seeking an experienced Manager of Conflicts and New Business Intake to join the team at one of our most well-established and prestigious AmLaw 100 law firm clients! This is a terrific opportunity for an experienced Conflicts Manager from a peer firm to take the leap into a solid leadership position at a collegial and dynamic firm.

The ideal candidate for this amazing position will have a minimum of seven years of experience in role in conflicts, intake or risk management from within a peer law firm, along with at least three years of team management experience.

The position is fully remote!

RESPONSIBILITIES:

• Supervise and manage the team of Conflicts Researchers and Analysts, under the direction of the internal leadership team
• Manage team performance, employee development, workflow priorities, and daily operations.
• Develop, monitor, and analyze metrics and workload to evaluate department performance
• Consult with the firm’s leadership team to resolve complex conflicts issues and business intake matters.
• Facilitate the process for escalated conflicts and intake issues to ensure resolution
• Build positive and strong working relationships within the firm to support efficient workflow
• Coordinate systems, workflow planning and department goals
• Oversee conflicts research, conflicts analysis, and new business intake processes
• Collaborate with other managers to establish and maintain quality assurance standards
• Lead the identification, development, and implementation of innovative processes, technologies, and workflow enhancements
• Assist in the creation of training materials, reference guides, and best practice resources that promote consistency, quality, and operational excellence.
• Manage staffing needs, including hiring, performance management, employee development, and succession planning activities.
• Establish department training priorities and implement procedures that align

REQUIREMENTS:

• Minimum of seven years of conflicts, new business intake, risk management, or related experience from within a global law firm is required.
• Minimum of three years of management or supervisory experience
• Demonstrated knowledge of conflicts searching and analysis, new business intake processes, and applicable professional responsibility requirements.
• Experience managing operations, workflow priorities, employee development, and service delivery in a fast-paced environment.
• Prior experience with Intapp or other automated conflicts software and legal research tools preferred.
• Proficiency in Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint. Proven aptitude to learn new software applications.
• Ability to work overtime when needed. Work occasionally requires more than 40 hours per week to perform the essential duties of the position.