Manager, OA

MTC; New York (NY); On-site; USD 74,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Short/Long-term Disability

Retirement 401(k)

Paid Time Off

Professional development

Career advancement

Job summary

MTC operates the South Bronx Job Corps Center in South Bronx, NY, and seeks a capable administrator to oversee outreach and admissions, ensuring alignment with contracts and government directives.

You will lead the OA team, coordinate with community partners and employers, and drive enrollment and program services while maintaining high standards of safety and customer service.

Qualifications

• Bachelor's degree in human services or closely related field.
• Excellent written and verbal communication skills.
• Proficient with computers and office software.
• Valid driver's license with acceptable driving record.

Responsibilities

• Plan, coordinate, and supervise the OA department activities.
• Evaluate staff performance and provide training as approved.
• Develop departmental budget and monitor expenditures.

Skills

Communication skills

Supervisory experience

Computer proficiency

Driver's license

Education

Bachelor's degree in related field

Associate's degree with four years supervisory experience

Job description

Wage - $82,000 annually

Schedule -Full Time, 8hr shifts, Monday - Friday

Our staff also enjoy these benefits:

• Medical, dental, vision, prescription drug and life insurance
• Short & long-term disability
• 401(k) retirement plan
• Paid time off and paid holidays
• Professional development assistance
• Career advancement opportunities

MTC is proud to operate the South BronxJob Corps Center in South Bronx, NYwhere our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people's lives and we wantYOUto join our team!

Whatyou will be doing:You'll forthe management, supervision, and coordination of outreach and student admissions, in compliance with government and management directives.

Essential Functions:

1. Plan, coordinate, and supervise the administrative and programmatic activities of the outreach and admissions (OA) department.
2. Evaluate staff performance, provide staff training and implement department and personnel changes as approved by the OA/CTS director and coordinated with the human resources manager prior to implementation.
3. Develop departmental budget; monitor and control expenditures; review and recommend changes to budget authorizations.
4. Assist in the development and implementation of new and revised policies and procedures affecting OA services.
5. Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
6. Maintain an effective outreach and admissions program to meet contractual goals and quotas; directly recruit students and conduct job development activities and hold staff accountable for not meeting goals.
7. Develop and maintain effective linkages with individual agencies, organizations, potential employers, and other who can provide assistance, referral, support services, employment or other services in recruitment of students.
8. Ensure all required forms and records utilized in the recruitment of students are prepared, documented, verified, and transmitted to the data center in accordance with requirements.
9. Develop the community outreach and admissions plan in coordination with the business community liaison (BCL) and ensure the plans are adhered to and monitored.
10. Ensure timely and accurate submission of reports and other documents to appropriate national, regional, corporate, and center staff.
11. Develop and implement admissions counselor strategies and ensure achievement of contracted commitment goals.
12. Track, analyze and manage contract performance to ensure operations meets performance standards.
13. Participate in student employability programs and activities.
14. Maintain a safe and clean work area that models high standards for a work environment.
15. Provide positive, quality customer service to students, staff and other center customers.
16. Ensure students learn and practice set behavioral expectations that support employability and social development for career readiness success.
17. Support, promote, and enforce the Job Corps' Zero Tolerance Policy.
18. Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions19. Maintain accountability of staff, students and property; adhere to safety practices; attend all required training.

Education and Experience Requirements:

Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience; or associate's degree and four years related supervisory experience required. Excellent written and verbal communication skills and computer proficiency also required. Valid driver's license with an acceptable driving record.