Manager, NetSuite & AI-Driven Business Systems

Framework; United States; Remote; USD 170,000 - 190,000; Full time

Benefits offered by this job

Equity

Health benefits

Flexible work hours

Friday off every other week

401K with matching

Startup impact

Job summary

Framework is seeking a Manager, Business Systems to own and evolve the NetSuite-centered backbone of our operations. You’ll lead a NetSuite engineer, integrate e-commerce, Marketplace, 3PLs, and finance tools, and shape how AI coding agents accelerate development while keeping reliability.

You’ll drive releases, upgrades, and controls across Finance, Operations, and Supply Chain, partnering with multiple teams to scale processes as Framework grows in the US.

Qualifications

• 7+ years of experience in business systems, enterprise applications, or a related technical discipline.
• 5+ years of hands-on NetSuite administration and SuiteScript 2.x development.
• Daily, hands-on experience using AI coding agents such as Claude Code, Codex, or Cursor, and strong judgement about how to validate and safely deploy AI-generated code.
• Experience designing and operating integrations using REST APIs, webhooks, an iPaaS such as Celigo or Boomi, or custom ETL, plus strong SQL skills with transactional business data.
• Hands-on EDI experience with retail, distribution, logistics, or other trading partners.
• Strong understanding of business processes including order-to-cash, procure-to-pay, inventory, revenue, payments, and month-end close.
• Experience leading, mentoring, or managing at least one engineer, administrator, or technical systems owner.
• Excellent written and verbal communication, with the ability to work effectively with both engineers and business stakeholders.
• Strong ownership mindset: you don’t just implement systems, you own whether they work reliably in production.

Responsibilities

• Own NetSuite end to end: configuration, workflows, saved searches, SuiteScript, roles, permissions, and core Finance, Operations, and Supply Chain processes.
• Build and maintain integrations: connect NetSuite with our e-commerce platform, Marketplace, 3PLs, payment/tax providers, and finance tools using Celigo, APIs, webhooks, and custom ETL.
• Leverage AI for development: use AI coding agents to build and debug SuiteScript and integrations, while establishing strong standards for code review, sandbox testing, reconciliation, and production releases.
• Own EDI and partner integrations: onboard trading partners, maintain mappings, and resolve transaction exceptions.
• Lead the systems roadmap: prioritize requests across Finance, Operations, and Supply Chain; evaluate when to buy, configure, integrate, or build.
• Lead and mentor the team: manage a NetSuite engineer and drive execution across business systems.
• Own reliability and controls: manage releases and upgrades, monitoring, documentation, access reviews, runbooks, and audit support.

Skills

NetSuite administration

SuiteScript 2.x

AI coding agents

REST APIs

EDI

SQL skills

Leadership

Communication

Tools

Celigo

Boomi

Looker

LookML

Job description

Framework is seeking a Manager, Business Systems to own and evolve the NetSuite-centered backbone of our operations. You’ll lead a NetSuite engineer, integrate e-commerce, Marketplace, 3PLs, and finance tools, and shape how AI coding agents accelerate development while keeping reliability.

You’ll drive releases, upgrades, and controls across Finance, Operations, and Supply Chain, partnering with multiple teams to scale processes as Framework grows in the US.