Manager, Member Experience | Lucas Museum of Narrative Art CA

Calmuseums; Los Angeles (CA); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

The Lucas Museum of Narrative Art in Los Angeles seeks a Manager, Member Experience who designs and implements event programming to attract new audiences and deepen membership engagement. You will support member services, welcome-pack materials, and member-exclusive offerings through the Museum Store, collaborating across Development, Visitor Services, Curatorial, Marketing, and Special Events.

The role requires strong collaboration and the ability to ideate, co-conceive, and produce programs

Responsabilités

• Design and implement event programming to attract new audiences and deepen membership engagement.
• Support member customer service, welcome package materials, and member-exclusives through the Museum Store.
• Collaborate across departments—Development, Visitor Services, Curatorial, Marketing, and Special Events—on key priorities.
• Ideate and execute programs that focus on the power of art and artists to drive transformation.

Description du poste

Manager, Member Experience | Lucas Museum of Narrative Art CA

Reporting to the Director of Membership and Development Operations, the Manager, Member Experience strategically designs and implements a wide variety of event programming to drive new audiences to the Museum and deepen the engagement and support the growth of the Membership program. In addition to events, the Manager supports key areas within the department that influences the overall member experience, including member customer service, member welcome package materials, and member-exclusives through the Museum Store. The Manager is an adept collaborator, working across many departments – Development, Visitor Services, Curatorial, Marketing, and Special Events - on key institutional priorities, supporting Membership events and engagement. The Manager ideates and executes seamless events, from beginning to end. They will conceive, co-conceive, and produce programs that focus on the power of art and artists to affect individual and social transformation.