Manager, Medical Staffing Services - Full Time - Days

Mohawk Valley Health System; City of Utica (NY); On-site; USD 73,000 - 95,000; Full time

Job summary

An established industry player is seeking a Manager for Medical Staffing Services to oversee the daily operations of their Medical Staff Office. This pivotal role involves managing credentialing processes, ensuring compliance with regulations, and maintaining data integrity. The ideal candidate will have a strong background in healthcare management and experience leading teams. Join a dynamic organization committed to providing excellent service and supporting medical staff in their roles. This is a fantastic opportunity to make a significant impact in a vital healthcare setting.

Qualifications

• 3 years of experience in a Medical Staff Office or credentialing.
• 1 year of supervisory or leadership experience required.

Responsibilities

• Manage daily operations of the Medical Staff Services department.
• Ensure compliance with regulatory and accreditation requirements.
• Oversee credentialing and privileging processes for medical staff.

Skills

Credentialing Management

Regulatory Compliance

Staff Management

Data Integrity

Customer Service

Education

Bachelor’s Degree in Healthcare

Equivalent Experience

Job description

Manager, Medical Staffing Services - Full Time - Days

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Job Summary

The Manager Medical Staff Services is accountable for the day-to-day operations and management of the Medical Staff Services department, and serves as the liaison for the system between the Medical Staff Office and the medical staff. Works under the direction of the Chief Medical Officer or designee.

Job Summary

The Manager Medical Staff Services is accountable for the day-to-day operations and management of the Medical Staff Services department, and serves as the liaison for the system between the Medical Staff Office and the medical staff. Works under the direction of the Chief Medical Officer or designee.

Core Job Responsibilities

• Plan, organize, prioritize, and coordinate the activities of the Medical Staff Office staff.
• Handle or manage the credentialing and privileging processes for physicians and advanced practice providers (APPs) efficiently and effectively.
• Ensure full compliance with requirements of regulatory and accreditation bodies that are relevant to the Medical Staff Office activities. Implement corrective action when necessary under the guidance of the Chief Medical Officer. Lead applicable audits and surveys associated with medical staff services.
• Accountable for the system credentialing software system, ensuring complete documentation associated with processes and data management. Responsible for data integrity and accuracy.
• Accountable to maintain specialty-specific privileging criteria and forms.
• Ensure that Medical Staff bylaws, rules and regulations and policies are updated, stored and distributed to the medical staff under the guidance of the Medical Executive Committee. Accountable to maintain Medical Staff Office policies and communicate updates to appropriate staff.
• Implement goals and strategies for the Medical Staff Office.
• Keep CMO updated and informed of issues, concerns and progress towards goals.
• Monitor the department budget and ensure compliance with organizational policies and procedures and department goals.
• Draft and maintain credentialing policies and procedures.
• Collaborate with Quality Department and Payer Enrollment department to ensure accurate quality and payer enrollment data is retained.
• Provide support to physician and APP leaders in their role associated with the medical staff services.
• Serve as the liaison between departments and committees of the medical staff and the medical staff office, providing necessary tools and processes to support the credentialing, privileges and medical staff management functions.
• Support the medical executive committee meetings in person, ensuring that minutes for medical staff meetings are generated, approved and stored in accordance with policy.
• Provide excellent customer service experiences to internal and external customers of the Medical Staff Office. Accountable for employee engagement and customer experience.
• In partnership with leadership and Human Resources, make recommendations related to performance management, hiring, transfers, corrective actions, terminations, etc. Resolve staff issues and grievances in a fair, timely and consistent manner, also in collaboration with HR.
• Perform related duties as required.
  
  

Education/Experience Requirements

REQUIRED:

• Bachelor’s Degree in healthcare, a related field, or equivalent experience.
• 3 years of experience in a Medical Staff Office or accountability for credentialing & regulatory requirements, including one year of supervisory or leadership experience.
  
  

Licensure/Certification Requirements

PREFERRED:

• Certification by the National Association Medical Staff Services - Certified Provider Credentialing Specialist (CPCS)
  
  

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 94393

Department MEDICAL DIRECTORS OFFICE

Shift Days

Shift Hours Worked 8.50

FTE 1.0

Work Schedule SALARIED MANAGEMENT

Employee Status A1 - Full-Time

Union Non-Union

Pay Range $73k - $95k/Annually

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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