Engagement Manager - Medical (Remote)

Veeva Systems, Inc.; United States; Remote; USD 85,000 - 170,000; Full time

Job summary

An innovative firm is seeking a senior leader to drive medical content strategies in a dynamic environment. As an Engagement Manager, you'll oversee key client accounts and lead a team of consultants to enhance HCP engagement through effective content operations. This role offers the flexibility of a remote work environment, allowing you to thrive in your preferred setting while making a significant impact in the life sciences sector. Join a mission-driven organization committed to improving patient outcomes and shaping the future of medical communications.

Benefits

Medical, Dental, and Vision Insurance

Flexible PTO

Company Paid Holidays

1% Charitable Giving Program

Qualifications

• 8+ years of experience in management consulting or medical communications.
• Strong track record in leading client engagements and managing teams.
• Experience with medical content processes and deliverables.

Responsibilities

• Lead large customer engagements and maintain senior-level relationships.
• Oversee project delivery ensuring quality and profitability.
• Support clients with medical content operations and value stories.

Skills

Management Consulting

Client Advisory Engagements

Analytical Skills

Project Management

Communication Skills

Medical Content Processes

Education

Bachelor's Degree

Tools

Veeva Vault

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

Our Values and Culture

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We are a public benefit corporation (PBC), legally committed to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support flexible work arrangements to help you thrive in your preferred environment.

About the Role

The Global Medical Business Consulting team supports Medical Affairs and Medical Information teams to establish medical excellence capabilities that improve HCP engagement and patient outcomes. We leverage technology, data, and services to identify growth opportunities and optimize medical impact throughout the product lifecycle.

We are seeking a Senior Engagement Manager to advise on end-to-end content operations for Medical Affairs, focusing on HCP omnichannel engagement and impact measurement. This role involves managing client accounts, leading projects, and contributing to strategic initiatives in medical content and organizational change.

Key Responsibilities

1. Manage 1-2 large/complex client engagements, overseeing approximately $1M in revenue annually, and maintain senior relationships.
2. Lead a team of consultants to deliver high-quality projects, ensuring profitability and customer satisfaction.
3. Optimize medical content operations, including content creation, approval, and dissemination.
4. Develop new offerings to enhance content operations efficiency.
5. Support clients in defining value propositions and adopting Veeva tools.
6. Contribute to strategic planning and KPI development for content supply chain improvements.
7. Lead communication and change management initiatives for Veeva Medical rollouts.
8. Collaborate with internal teams to support business development and client engagement.
9. Build and manage a pipeline of new business opportunities.
10. Participate in broader Medical Business Consulting activities, including field medical activation and KOL strategies.

Minimum Requirements

1. Bachelor’s degree required.
2. 8+ years in management consulting or as a senior lead at a medical communications agency, or 5+ years in a Life Sciences Medical Organization.
3. At least 5 years’ experience with medical content processes within medical affairs or medical information teams.
4. Proven track record in leading client advisory engagements.
5. Strong consulting skills, including workshop facilitation, project management, and team oversight.
6. Excellent analytical, problem-solving, and communication skills.
7. Willingness to travel approximately 20-40%.
8. Experience with content management systems, preferably Veeva Vault.

Additional Benefits

• Medical, dental, vision, and life insurance.
• Flexible PTO and paid holidays.
• Charitable giving program.

Compensation

• Base salary range: $85,000 - $170,000, commensurate with experience.
• Potential for bonuses and stock options.

Work Location and Environment

Based within North America, close to an airport for travel. Our offices are hubs for collaboration, and we support remote work with predictable core hours. Our regional hubs include Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto.

Our Commitment

Veeva is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment. For accommodations, contact us at [e-mail].