Manager, Marketplace Performance & Strategy

Inspire-Brands; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Inspire Brands in Atlanta, GA seeks a Manager of Marketplace Performance & Strategy to influence growth and optimization of the marketplace and delivery business across owned and third-party channels. The role reports to the Marketplace & Delivery Strategy team and requires onsite work four days per week, Monday–Thursday.

The candidate will own performance reporting, forecasting, and strategic initiatives, collaborating widely with Brand DGE teams, Operations, Finance, Marketing, Product,

Qualifications

• 5+ years in strategy, analytics, consulting, finance, operations, marketplace, digital commerce, or related fields.
• Experience leading complex cross-functional initiatives and influencing senior stakeholders.
• Experience with delivery, marketplace, ecommerce, retail, restaurant, or digital businesses preferred.
• Strong analytical and strategic problem-solving capabilities.
• Advanced financial modeling and business case development skills.
• Proven data storytelling ability to influence decisions through facts, analysis, and business recommendations.
• Strong executive communication and presentation skills.
• Ability to manage ambiguity and navigate complex organizational environments.

Responsibilities

• Own enterprise marketplace performance reporting across Inspire brands and delivery partners.
• Develop executive scorecards, business reviews, strategic analyses, and performance narratives.
• Forecasting & financial planning: lead forecasting, target setting, and annual planning processes.
• Lead financial evaluation of marketplace, owned delivery, and emerging fulfillment models.

Skills

Analytical problem-solving

Financial modeling

Data storytelling

Executive communication

Stakeholder management

Cross-functional leadership

Education

4-year degree (minimum)

4-year degree in business, economics, finance, analytics, engineering, operations, marketing, or related field

Job description

The Manager, Marketplace Performance & Strategy is responsible for influencing the growth, optimization, and strategic direction of Inspire Brands' marketplace and delivery business across owned and third-party channels. This role leverages data-driven insights, financial analysis, partner management, and cross-functional leadership to influence business strategy, drive profitable growth, and support executive decision-making.The Manager serves as a key leader within the Marketplace & Delivery team, owning performance reporting, delivery economics, forecasting, strategic initiatives, partner evaluations, and innovation programs. This position works closely with Brand DGE teams, Operations, Finance, Marketing, Product, Technology, and delivery partners to identify growth opportunities, improve performance, and advance Inspire's long-term delivery strategy.*This position is required onsite 4 days per week, typically Monday- Thursday.RESPONSIBILITIESMarketplace Performance & Business InsightsOwn enterprise marketplace performance reporting across Inspire brands and delivery partnersDevelop executive scorecards, business reviews, strategic analyses, and performance narrativesIdentify key growth drivers, risks, and opportunities through ongoing performance analysisTranslate complex data into actionable recommendations for senior leadershipEstablish and maintain reporting frameworks, KPIs, and measurement methodologies across brands and channelsServe as the business owner for Marketplace reporting tools, dashboards, and data governance processesEnsure reporting accuracy, consistency, and scalability across brands and partnersPartner with analytics, data, and technology teams to enhance reporting capabilities and infrastructureLead and develop analysts supporting Marketplace & Delivery StrategyPrioritize team workload and ensure delivery of high-quality analyses and business recommendationsBuild strong relationships across Brand DGE, Operations, Marketing, Finance, Product, Technology, and executive leadership teamsServe as a subject matter expert on marketplace performance, delivery economics, and industry trendsForecasting & Financial PlanningLead marketplace sales forecasting, target setting, and annual planning processesDevelop and maintain financial models to support business planning and investment decisionsEvaluate marketplace growth opportunities, forecast performance outcomes, and assess business impactPartner with Finance and Brand teams to support budgeting, forecast updates, and long-range planningDelivery Economics & Strategic AnalysisLead financial evaluation of marketplace, owned delivery, and emerging fulfillment modelsAssess profitability, customer acquisition efficiency, partner economics, and commercial proposalsDevelop business cases supporting strategic investments, operational changes, and partnership decisionsInfluence delivery strategy through rigorous analysis and recommendation developmentLead analytical workstreams supporting commercial negotiations and contract discussionsMonitor partner performance and identify opportunities to improve growth, economics, and customer experienceCollaborate with partners to evaluate new capabilities, pilots, and strategic initiativesDevelop business cases for programs including owned delivery, autonomous delivery, drone delivery, and new marketplace opportunitiesLead high-priority strategic projects supporting delivery growth, profitability, and operational excellenceResearch industry trends, competitor activity, and marketplace developments to inform strategic directionSupport development of long-term Marketplace & Delivery roadmaps and growth strategiesPresent recommendations and business updates to senior leadershipEDUCATION QUALIFICATIONMinimum: 4 yr degreePreferred: 4 yr degree in business, Economics, Finance, Analytics, Engineering, Operations, Marketing, or related fieldEXPERIENCE QUALIFICATION5+ years of experience in strategy, analytics, consulting, finance, operations, marketplace, digital commerce, or related fieldsExperience leading complex cross-functional initiatives and influencing senior stakeholdersExperience working with delivery, marketplace, ecommerce, retail, restaurant, or digital businesses preferredREQUIRED KNOWLEDGE, SKILLS, OR ABILITIESStrong analytical and strategic problem-solving capabilitiesAdvanced financial modeling and business case development skillsProven data storytelling ability to influence decisions through facts, analysis, and business recommendationsStrong executive communication and presentation skillsAbility to manage ambiguity and navigate complex organizational environmentsDemonstrated ability to lead cross-functional initiatives and drive resultsStrong relationship-building and stakeholder management skillsStrong understanding of marketplace and delivery business models, economics, and industry trendsAbility to balance strategic thinking with operational executionContinuous improvement mindset with strong attention to detailDIRECT REPORTSAnalyst, Marketplace & Delivery Strategy, as applicableTRAVEL REQUIREDAs neededInspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.