Manager - Market 1

CRST The Transportation Solution; Madison Heights (VA); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Annual Incentive Plan (AIP)

Job summary

CRST The Transportation Solution is seeking a location operations leader to manage a specific site and coordinate field activities. You will oversee daily operations, maintain strong relationships with customers and carrier partners, and ensure compliance with CRST policies to deliver high-quality service.

The role emphasizes accountability, proactive problem solving, and leadership under pressure. A robust incentive plan rewards performance and aligns with company goals, supporting a stable

Qualifications

• High school diploma or GED required.
• Dependable leader who creates accountability and follows through.
• Positive, solutions-oriented mindset under pressure.

Responsibilities

• Oversee and manage an assigned location.
• Develop effective relationships with the customer, motor carrier partners and corporate office to ensure day-to-day operational excellence.
• Act as liaison between the Company, partners, and customer to deliver cost-effective, timely, professional services.
• Eligible for an Annual Incentive Plan (AIP) with a target payout of 10% of annual base salary.

Education

High school diploma or GED

Job description

Ready to Lead and Deliver Results?

How You\'ll Work

• Location: Buffalo, NY


• Compensation: This pay scale represents a good faith estimate of the salary wage range the company reasonably expects to pay upon hire for this position between $62,355-$74,826 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location.


• Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.

About the Role

The management, coordination, and execution of operations that take place outside within a customer site or warehouse. Field operations professionals play a critical role in overseeing and ensuring the smooth functioning of various activities and projects in the field, managing compliance with CRST regulations and ensuring that customers are providing excellent customer service.

What You\'ll Do

• Responsible for total oversight and management of an assigned location.


• Effective relationship management with the customer, motor carrier partners and the corporate office, this position is accountable for ensuring excellence in the execution of all day-to-day operations.


• Act as a liaison between the Company, independently contracted motor carrier partners and the customer, with a focus on delivering cost-effective, timely and professional services to all end-customers. Compliance with all company and customer policies and procedures must be enforced in each market.


• This position will be eligible for an Annual Incentive Plan (AIP) with a target payout of 10% of annual base salary.

Preferred Skills

• Complex Problem Solving and Critical Thinking


• Judgement and Decision Making


• Management of Personnel Resources


• Good Time Management


• Service Orientation and Coordination

Qualifications

• High school diploma or GED required


• Dependable leader who creates a culture of accountability and consistently follows through


• Positive, solutions‑oriented mindset with a proven ability to stay composed and productive under pressure

Why CRST?

For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies , we set the standard in safety, service excellence, and operational performance. At CRST, you’ll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.

The CRST Core Values

Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

EEO Statement

Equal Opportunity Employer: CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision‑making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.