Manager, Leave Administration

103 Rochester General Hospital; United States; On-site; USD 75,000 - 100,000; Full time

Job summary

Rochester Regional Health seeks a Manager of Leave Administration to lead FMLA, PFL, disability, military and personal leave programs. You will ensure compliance with laws, educate employees, and collaborate with vendors and HR leadership.

Responsibilities include overseeing leaves, reporting, and process improvements while managing a team. Strong supervisory skills and confidentiality are essential for this role.

Qualifications

• Associate degree required.
• 3+ years’ experience in human resources, leave administration, or related field.
• Minimum 3+ years in a management role preferred.

Responsibilities

• Provide leadership in the design, implementation, communication, administration and compliance of all leave benefits.
• Develop communications to maximize employees’ understanding of leave benefits and eligibility.
• Manage relationships with plan providers, vendors and auditors to maximize efficiencies and minimize cost.
• Analyze processes and implement changes to maximize efficiencies and minimize escalations.
• Develop educational tools to support understanding of leaves of absence.
• Evaluate policies to identify gaps related to regulations and evolving company needs.
• Develop and implement legally compliant leave management processes aligned with RRH goals.
• Collaborate with vendor to verify eligibility and enforce policy requirements for all employees.
• Identify trends, develop reporting, and support employees’ needs while addressing labor needs.
• Coordinate and respond to ad hoc regulatory reviews.
• Assist Director and VP in strategic planning and budget benchmarking.

Skills

HR management

Leave administration

Regulatory compliance

Vendor management

Team leadership

Education

Associate's degree

BA (Required)

Tools

Microsoft Excel

PowerPoint

Job description

Manager, Leave Administration

Rochester, NY Department: Human Resources Location: Riedman Campus Hours Per Week: 40 Schedule: Monday - Friday, 8am -4:30pm

SUMMARY

The Manager, Leave Administration is responsible for the day to day operations of RRH’s FMLA, PFL, disability, military and personal leaves of absence. Ensures accurate and timely administration of these leave programs, analyzes operations, and implements process improvements, as necessary. Acts as a liaison between participants and vendors with regard to leave of absence issues. Educates employees and operations regarding leave of absence policies and procedures. With guidance from the Director, the Leave Administration Manager ensures compliance with local, state and federal laws and regulations, as well as RRH policy, and develops, recommends and implements new or modified processes as a result thereof.

RESPONSIBILITIES

• Provides leadership in the design, implementation, communication, administration and compliance of all leave benefits.
• Develops communications using positive and proactive campaigns to maximize employees’ understanding of leave benefits and eligibility.
• Manages strong relationships with plan providers, vendors and auditors to maximize efficiencies and minimize cost.
• Analyzes processes and implements modifications in order to maximize efficiencies and minimize escalations.
• Develops educational tools in order to support service-line understanding of leaves of absence.
• Evaluates policies and procedures to identify gaps as they relate to emerging regulations and/or evolving company needs.
• Develops and implements leave management processes and procedures that are legally compliant and aligned with RRH’s goals, while balancing employees’ needs, operations’ requests and vendor capabilities.
• Collaborates with vendor to verify eligibility and enforce regulatory and RRH policy requirements (e.g. FMLA, STD/LTD/PFL, etc.) for all RRH employees.
• Works with leaders to identify trends and develop reporting that will assist in supporting employees’ needs while addressing labor needs.
• Manages advice to pay related to leave benefit payments in partnership with payroll.
• Audits accuracy of vendor data and HRM information in order to ensure accurate recordkeeping.
• Manages a team including all supervisory responsibilities such as hiring, discipline, performance reviews, and terminations.
• Follows through on all changes until satisfactory completion is assured.
• Serves as a subject matter expert and communicates effectively with operations and leadership across RRH.
• Displays an understanding and skilled use of the various HRM databases, web-based applications and general flow of system interfaces for processing purposes.
• Completes all legally required reporting.
• Coordinates and responds to ad hoc requests for regulatory reviews.
• Assists Director and Vice President in strategic planning, cost analysis, performance and review of benefit plans in relation to budget and benchmarking; may participate in merger & acquisition, integration as necessary.
• Serves as back up to leave administrators when necessary.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• Associate's degree required.
• 3+ years’ experience in human resources, leave administration or a related field required.

PREFERRED QUALIFICATIONS

• Exceptional customer service skills.
• Excellent analytical and computer skills; proficiency in Microsoft Excel and PowerPoint required.
• Excellent written and oral communication skills, as well as group presentation skills.
• Ability to maintain confidentiality and appropriate handling of sensitive information with tact and discretion required.
• Ability to multitask among simultaneous projects and effectively prioritize while meeting deadlines.
• Adept at leading a team, as well as working independently.
• Thorough understanding of Federal and State leave laws.
• Minimum 3+ years of experience in a management role preferred.

EDUCATION

• BA (Required)

PHYSICAL REQUIREMENTS

Sen... (Full paragraph as provided)

PAY RANGE

• $75,000.00 - $100,000.00

CITY: Rochester POSTAL CODE: 14617 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.