Manager Laboratory Services

Hartford HealthCare; New Britain (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

Hartford HealthCare’s The Hospital of Central Connecticut is seeking a Laboratory Department Manager to provide leadership for a clinical laboratory unit across locations. You will guide test procedures, regulatory compliance (CAP, CLIA), and collaboration with physicians and leadership to shape service goals.

You will oversee budgets, develop and implement departmental policies, and mentor staff while ensuring high-quality patient care and operational efficiency in a dynamic healthcare network.

Qualifications

• Bachelor’s degree in medical technology or related field.
• Five years of laboratory experience with three years in leadership.
• ASCP certification or equivalent; CAP/CLIA knowledge.

Responsibilities

• Provide managerial oversight for a department of the clinical laboratory and related locations.
• Oversee budgeting for salary, non-salary, and revenue in assigned areas.
• Ensure compliance with CAP, CLIA and other regulatory standards; work with Medical Director and leadership.
• Plan and execute department projects and service goals; manage staff and processes.

Skills

Leadership

Budget management

Regulatory compliance

Communication

Project management

Microsoft Office

Education

Bachelor’s Degree in medical technology or related field

Tools

Laboratory information systems

Microsoft Office

Job description

Location Detail: 100 Grand Street New Britain (10126)

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Hospital of Central Connecticut is an acute‑care community teaching hospital that provides comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by a talented team of leading professionals, The Hospital of Central Connecticut offers a wide array of services throughout the region, caring for patients from birth through the end of life.

Job Summary

Provides managerial oversight for a department of the clinical laboratory which may include multiple departments and more than one location. Provides operational and technical oversight within these sections, and works closely with the Medical Director and leadership team to formulate section activities, modify, and implement test procedures and policies, and maintain adherence to all regulatory (TJC, CAP, CLIA) regulations. Acts as a laboratory resource for hospital staff (e.g. physicians, nursing, etc.). Participates in the planning and execution of department projects and service goals. Assists the Director, Laboratory Operations in the development and adherence to the departmental budgets (salary, non‑salary, revenue) and is accountable for managing the budget in the assigned areas.

Qualifications

• Bachelor’s Degree in medical technology or related field.
• Five (5) years technical experience in a laboratory, which includes three (3) years leadership experience.
• National Certification (ASCP) or equivalent in related area of oversight.
• Full working knowledge of all CAP regulations, including completion of forms (personnel & test menu), deficiencies, and proficiency testing compliance.
• Proficient computer skills (e.g. Microsoft Office suite, etc.).
• Ability to learn and/or be proficient in multiple department‑specific functions, systems, and/or processes.
• Ability to multitask and efficiently prioritize.
• Ability to proactively manage change to minimize resistance and maximize engagement.
• Ability to build and manage mutually beneficial partnerships and relationships, both internally and externally, to create opportunities for the organization.
• Ability to build high‑performing, interconnected teams, holding team members accountable individually and as a group for results.
• Ability to work collaboratively with other departments/department leaders/Administration and to build and manage mutually beneficial partnerships both internally and externally.
• Ability to adapt HHC ’s H3W leadership behaviors and model these behaviors on a daily basis.

We take great care of careers.

Benefits

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge—helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees—we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.