Supervisor Laboratory Services -Chemistry/Hematology

Hartford HealthCare; Norwich (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Hartford HealthCare’s Backus Hospital seeks an experienced leader to oversee a clinical laboratory department. The role involves operational and technical oversight, policy implementation, and ensuring compliance with regulatory standards.

Collaboration with the Medical Director and leadership is essential to drive section activities and project delivery. The position supports budget preparation and adherence, balancing salary and non-salary costs while achieving service goals and quality

Qualifications

• Associate's Degree in a related science field; Bachelor's degree preferred.
• Three (3) years area technical experience with at least two (2) years with demonstrated leadership qualities.
• National Certification (ASCP) or equivalent in related area of oversight - MLS ASCP preferred
• Proficient computer skills (e.g. email, Microsoft WORD, EXCEL, POWER POINT)
• Effective communication skills, written, verbal and listening
• Ability to learn and/or be proficient in multiple department-specific functions, systems, and/or processes, if required.
• Ability to provide an outstanding customer service experience for patients and staff.
• Ability to work collaboratively with other departments/department leaders/Administration.
• Ability to handle multiple tasks/priorities; ability to prioritize daily work.
• Ability to be flexible as required to adapt to laboratory needs.

Responsibilities

• Provides leadership oversight for a department of the clinical laboratory.
• Formulates section activities, test procedures and policies, and maintains regulatory adherence (TJC, CAP, CLIA).
• Participates in planning and execution of department projects and service goals.
• Assists the Manager in budgeting and monitoring salary, non-salary, and revenue for the unit.

Skills

ASCP MLS certification

Leadership

Regulatory compliance knowledge

Technical proficiency

Education

Associate's degree in a related science field

Bachelor's degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

Location Detail: Backus Hospital (10309)

Shift Detail: Provide technical expertise on all 3 shifts.

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

For more than 125 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

Job Summary

Provides leadership oversight for a department of the clinical laboratory. Duties may include multiple departments and more than one location. Provides operational and technical oversight within these sections and works closely with the Medical Director, and other leadership team to formulate section activities, modify, and implement test procedures and policies, and maintain adherence to all regulatory (TJC, CAP, CLIA, etc.) regulations. Participates in the planning and execution of department projects and service goals. Assists the Manager in preparation and adherence to the departmental budgets (salary, non-salary, revenue) and is accountable to managing the unit budget.

Qualifications

• Associate's Degree in a related science field - Bachelors degree preferred
• Three (3) years area technical experience with at least two (2) years with demonstrated leadership qualities.
• National Certification (ASCP) or equivalent in related area of oversight - MLS ASCP preferred
• Proficient computer skills (e.g. email, Microsoft WORD, EXCEL, POWER POINT)
• Effective Communication skills, written, verbal and listening
• Ability to learn and/or be proficient in multiple department-specific functions, systems, and/or processes, if required.
• Ability to provide an outstanding customer service experience for patients and staff.
• Ability to work collaboratively with other departments/department leaders/Administration.
• Ability to handle multiple tasks/priorities; ability to prioritize daily work.
• Ability to be flexible as required to adapt to laboratory needs.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.