Manager, ITS Clinical Systems Operations

North Mississippi Health Services; Tupelo (MS); On-site; USD 85,000 - 120,000; Full time

Job summary

North Mississippi Health Services in Tupelo, MS seeks a Clinical Applications Manager to lead the clinical analyst team under the CIO. The role focuses on project management for clinical systems, implementation, and ongoing maintenance, with emphasis on patient and family experience and care quality.

The successful candidate will supervise analysts, coordinate with departments, participate in user groups, and stay current with technology and regulatory standards to support hospital goals.

Responsibilities

• Supervises and mentors all clinical analysts and EHR staff.
• Manages implementation and maintenance of all clinical applications and systems.
• Serves as project manager for all clinical system projects.
• Reviews, evaluates and implements requests from user departments.
• Maintains high interaction with clinical areas to improve patient care and end-user experience.
• Shares on-call duties within Information Services.
• Coordinates internal and external user group functions.
• Demonstrates professional demeanor and aligns with hospital policies and compliance.
• Stays current with technology through seminars and trade magazines.

Job description

Posting Description

We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

JOB SUMMARY

Under the direct supervision of the Chief Information Officer, this position is responsible leadership within the clinical analyst team. Serves as project manager for clinical applications and related projects. Responsible for the implementation and maintenance of all clinical applications. Cross-trains with other analysts and rotates on call. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient- and family-centered care.

JOB FUNCTIONS

• Supervises and mentors all clinical analysts and EHR staff.
• Responsible for the implementation and maintenance of all clinical applications and systems.
• Serves as project manager for all clinical system projects.
• Reviews, evaluates and implements requests from user departments.
• Directly responsible for the management and maintenance of a subset of systems shared with clinical analysts.
• Maintains a high level of interaction with all clinical areas to continually enhance/improve patient are and the end-user experience.
• Shares on-call duties with other individuals within Information Services.
• Coordinates and participates in both internal and external user group functions.
• Demonstrates an independent work initiative, sound judgement, diplomacy, tact and professional demeanor.
• Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
• Stays current with technology through seminars, educational opportunities, and trade magazines.
• Other duties as assigned.