Manager, Internal Communications & Digital Platforms

LexisNexis Legal & Professional group; Raleigh (NC); On-site; USD 105,000 - 175,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Employee Share Purchase Plan

Wellbeing program

Job summary

LexisNexis Legal & Professional in Raleigh, NC, seeks a Manager, Internal Comms, Content & Comms Channels to own the platforms, content production processes, and channels connecting employees to the business.

You will partner with HR, Finance, Legal, and executives to develop AI-powered, data-informed communications strategies and to expand Microsoft Viva tools, Viva Engage, and SharePoint intranet experiences.

Qualifications

• 5-8+ years in Internal Communications, Corporate Communications, Employee Communications, Public Relations, or a related field within a mid-sized or large organization.
• Demonstrated experience working with senior leaders, executives, and global stakeholders.
• Hands-on experience with Microsoft 365 technologies, including SharePoint, Microsoft Teams, Viva Engage, Microsoft Viva Suite.
• Enterprise communication platforms and email distribution systems.
• Experience managing digital communication channels, intranet environments, and employee engagement platforms.
• Strong project management skills and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• This role is the operational and editorial backbone of internal communications, owning the platforms, content, and digital spaces that employees rely on every day, and setting the standards that make everything work better.
• Own and administer the internal email communications platform — managing configuration, templates, scheduling, and troubleshooting; use AI to evaluate communications performance, analyze audience engagement, and inform how future sends are structured and targeted
• Lead the expansion and optimization of Microsoft Viva tools — with a focus on growing Viva Engage adoption and exploring the broader Viva suite to deepen employee connection, improve reach, and enhance the digital employee experience; familiarity with Amplify preferred.
• Work with internal users to maximize adoption and potential offered by tools; continuously evaluating how AI-powered features within these platforms can extend impact and drive smarter communications.
• Coordinate with RELX internal communications on shared initiatives, enterprise-wide programs, aligned messaging, and evolving comms tools and platforms.
• Co‑own and manage the channel execution and logistics for the bimonthly Manager Communications program — building and sending supporting emails, publishing to Viva Engage, coordinating the optional Teams session, and ensuring consistent, on-time delivery every cycle
• Establish best practices, templates, and publishing standards across internal communication channels.
• Maintain and enhance assigned corporate web properties and internal digital communication spaces.
• Ensure content remains accurate, relevant, accessible, and aligned with organizational priorities.
• Create, edit, and publish internal communications across multiple formats including emails, intranet content, leadership communications, digital signage, newsletters, and employee engagement campaigns.
• Leverage AI-enabled tools throughout the content development process to improve quality, consistency, speed, and impact.
• Apply strong editorial judgment to simplify complex information and create engaging employee-facing content.
• Collaborate with business leaders to translate strategic initiatives into compelling communications.
• Work closely with comms teammates to maintain consistent processes, shared standards, and aligned ways of working — including routing, approval workflows, and the draft-to-send process.
• Provide comms support for HR, Finance, and Legal, translating Finance content into clear messaging for a broad employee audience, and backing compliance and rule of law communications.

Skills

Internal Comms

Executive Stakeholders

Microsoft 365

SharePoint

Viva Engage

AI in Communications

Tools

Microsoft Teams

Viva Suite

Job description

LexisNexis Legal & Professional in Raleigh, NC, seeks a Manager, Internal Comms, Content & Comms Channels to own the platforms, content production processes, and channels connecting employees to the business.

You will partner with HR, Finance, Legal, and executives to develop AI-powered, data-informed communications strategies and to expand Microsoft Viva tools, Viva Engage, and SharePoint intranet experiences.