Manager- Integrated Case Management

Henry Ford Health; Jackson (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Career growth

Mission-driven work

Collaborative team environment

Job summary

Henry Ford Health in Jackson, MI, seeks a Manager of Integrated Case Management to lead a patient-centered care team across ambulatory, inpatient, and health plan settings. You will assess, plan, and coordinate care for patients with complex needs, advocating for resources and social determinants of health to improve outcomes.

The role emphasizes collaboration, care coordination, and evidence-based case management in a dynamic healthcare environment near mid-Michigan communities.

Qualifications

• Bachelor's degree in nursing or related field or Master’s Degree in Social Work.
• Minimum three (3) years of clinical experience.
• RN or LMSW license in Michigan.
• Excellent verbal communication, written documentation, and interpersonal skills.
• Strong problem-solving, analytical, and decision-making abilities.

Responsibilities

• Collaborate with care team to assess, plan, and coordinate comprehensive healthcare solutions for patients with complex needs.
• Coordinate care across ambulatory, inpatient, and health plan settings to ensure seamless transitions and outcomes.
• Advocate for patients and families by connecting them with community resources and addressing social determinants of health.
• Evaluate care plans and outcomes to promote patient safety, quality of care, and cost-effective solutions.
• Utilize preventive service guidelines and case management principles to guide patient care.

Skills

Verbal communication

Written communication

Interpersonal skills

Education

Bachelor's degree in nursing or related field; MSW preferred

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Manager- Integrated Case Management - Henry Ford Health

Job Title

Manager- Integrated Case Management

About the Department

Join our dedicated team at Henry Ford Health in Jackson, a trusted community anchor serving patients across mid-Michigan. Surrounded by lakes, parks, and small-town charm, our Jackson hospital campus offers a welcoming atmosphere and affordable living. Here, you'll have the opportunity to provide high-quality, patient-centered care in a close-knit community setting, making a meaningful impact on the lives of those we serve.

Role Overview

As the Manager - Integrated Case Management, you'll be a vital part of our patient-centered care team, collaborating to assess, plan, and coordinate comprehensive healthcare solutions. Your role is essential in addressing complex patient needs, optimizing health outcomes, and advocating for individuals and families across the care continuum.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Collaborate with the care team to assess, plan, and facilitate comprehensive healthcare solutions for patients with complex needs.
• Coordinate care across ambulatory, inpatient, and health plan settings to ensure seamless transitions and optimal outcomes.
• Advocate for patients and families by connecting them with community resources and addressing social determinants of health.
• Evaluate care plans and outcomes to promote patient safety, quality of care, and cost-effective solutions.
• Utilize preventive service guidelines, clinical practice guidelines, and case management principles to guide patient care.

What We Offer

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with diverse teams, and the chance to engage in mission-driven work that transforms lives. We foster a culture of continuous learning and innovation, empowering you to make a lasting impact in healthcare.

Qualifications

What You Will Need

Required Qualifications

• Bachelors degree in nursing or related professional field (e.g., social work, counseling, health education) or Masters Degree of Social Work.
• Minimum three (3) years of clinical experience.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.
• Excellent verbal communication, written documentation, and interpersonal skills.
• Strong problem-solving, analytical, and decision-making abilities.

Preferred Qualifications

• Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC).
• Three (3) or more years of oncology experience (for Henry Ford Cancer Institute roles).