Supervisor - Integrated Case Management

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Henry Ford Health in West Bloomfield Hospital is seeking a Supervisor of Integrated Case Management to oversee daily case management operations and guide a team of professionals in delivering collaborative, patient-centered care.

You will ensure assessment, planning, coordination, and evaluation of care, promote patient safety and cost-effective outcomes, and participate in policy development and performance improvement with an interdisciplinary team.

Qualifications

• Bachelor's degree in nursing or related professional field (e.g., social work, counseling, health education) or a Master's Degree of Social Work.
• Three (3) years of clinical experience in case management, disease management, health coaching, nursing, or home health care.
• Strong communication and interpersonal skills.
• Strong analytical, problem-solving, and critical thinking skills.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Responsibilities

• Oversee daily case management operations, ensuring the team delivers high-quality, patient-centered care.
• Monitor and guide case management professionals in assessment, planning, facilitation, care coordination, evaluation, and advocacy.
• Participate in the development of policies, procedures, and daily workflow design.
• Maintain and contribute to performance improvement activities to enhance care delivery.
• Foster collaborative relationships with an interdisciplinary care team to achieve optimal patient outcomes.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Problem solving

Critical thinking

Education

Bachelor's degree in nursing or related field

Master's Degree of Social Work (MSW)

Job description

Supv- Integrated Case Mgmt - Henry Ford Health

Job Title

Supv- Integrated Case Mgmt

About the Department

Join the Population Health team at Henry Ford Health's West Bloomfield Hospital, a unique facility set on 80 tranquil acres in one of Oakland County's most desirable communities. Our hospital blends clinical excellence with a wellness-first environment, featuring ponds, a greenhouse, walking trails, and a demonstration kitchen. Here, you'll be part of a dedicated team committed to delivering comprehensive, patient-centered care in a setting designed to heal both body and spirit.

Role Overview

As the Supervisor of Integrated Case Management, you will oversee daily case management operations, guiding a team of professionals in delivering collaborative, patient-centered care. Your role is critical in ensuring the team effectively assesses, plans, coordinates, and evaluates care to meet the comprehensive health needs of individuals and families, promoting patient safety, quality of care, and cost-effective outcomes.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Oversee daily case management operations, ensuring the team delivers high-quality, patient-centered care.
• Monitor and guide case management professionals in assessment, planning, facilitation, care coordination, evaluation, and advocacy.
• Participate in the development of policies, procedures, and daily workflow design.
• Maintain and contribute to performance improvement activities to enhance care delivery.
• Foster collaborative relationships with an interdisciplinary care team to achieve optimal patient outcomes.

What We Offer

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We prioritize continuous learning and professional development, empowering you to make a meaningful impact in healthcare.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Qualifications

Required Qualifications

• Bachelor's degree in nursing or related professional field (e.g., social work, counseling, health education) or a Master's Degree of Social Work.
• Three (3) years of clinical experience in case management, disease management, health coaching, nursing, or home health care.
• Strong communication and interpersonal skills.
• Strong analytical, problem-solving, and critical thinking skills.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Preferred Qualifications

• Certification in Case Management (CCM) from the Commission for Case Management Certification (CCMC).