Supervisor - Integrated Case Management

SmartRecruiters, Inc.; Rochester (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Henry Ford Health is seeking a Supervisor of Integrated Case Management for Population Health at our Rochester campus. This leadership role oversees daily case management operations, guiding a team of professionals to deliver collaborative, patient-centered care and to ensure seamless assessment, planning, and coordination of services.

The position requires a nursing or related field degree (Bachelors or Masters in Social Work), plus 3 years of clinical case management experience, strong

Qualifications

• Bachelors or Masters in relevant field as noted in job description.
• Three years of clinical case management or related experience.
• Strong communication, interpersonal, analytical, and problem-solving skills.
• RN or LMSW license in Michigan (unrestricted).

Responsibilities

• Oversee daily case management operations aligning with goals and standards.
• Guide a team in assessment, planning, and care coordination.
• Participate in policy and procedure development to improve workflow.
• Maintain performance improvement activities for quality and cost outcomes.
• Foster collaboration with interdisciplinary care teams to advocate for patient needs.

Skills

Leadership

Communication

Interpersonal skills

Analytical thinking

Education

Bachelor's degree in nursing or related field

Master's Degree in Social Work

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Supervisor - Integrated Case Management - Henry Ford Health

Supervisor - Integrated Case Management

About the Department

Join our Rochester campus, nestled in one of Oakland County¿s most charming, historic communities. Known for its vibrant downtown shops, local wineries, and top-rated schools, Rochester offers a small-town feel with access to big-system resources. Located in northern Metro Detroit, our campus provides an easy commute and a supportive environment for delivering exceptional care. Be part of a team that combines community charm with cutting-edge healthcare solutions.

Role Overview

As the Supervisor of Integrated Case Management for Population Health, you will oversee daily case management operations, guiding a team of professionals to deliver collaborative, patient-centered care. Your role is critical in ensuring seamless assessment, planning, and coordination of services to meet the comprehensive health needs of individuals and families, promoting safety, quality, and cost-effective outcomes.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Oversee daily case management operations, ensuring alignment with organizational goals and standards.
• Monitor and guide a team of professionals in assessment, planning, and care coordination.
• Participate in policy and procedure development to enhance workflow efficiency.
• Maintain performance improvement activities to drive quality and cost-effective outcomes.
• Foster collaborative relationships with interdisciplinary care teams to advocate for patient needs.

What We Offer

Join a team where you can grow your career through collaboration, mission-driven work, and continuous learning opportunities. Be part of a supportive environment that values your contributions and empowers you to make a meaningful impact on patient care.

Qualifications

What You Will Need

Required Qualifications

• Bachelors degree in nursing or related field (e.g., social work, counseling, health education) or Masters Degree in Social Work.
• Three (3) years of clinical experience in case management, disease management, health coaching, nursing, or home health care.
• Strong communication, interpersonal, analytical, and problem-solving skills.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Preferred Qualifications

• Certification in Case Management (CCM) from the Commission for Case Management Certification (CCMC).