Manager, Installation

North American Transportation Management Institute; Holliston (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

North American Transportation Management Institute is seeking a General Manager to lead the install department, coordinating with General Contractors, Project Managers, Executive Management, and other departments to optimize daily scheduling, inventory, and material purchases.

The GM will oversee staffing, safety, and performance, perform site visits, and ensure accurate job costing and reporting across projects while maintaining strong vendor and customer relationships.

Responsibilities

• Manage day-to-day activities of the install department and ensure safety and efficiency.
• Oversee staff hiring, training, mentoring, and performance reviews.
• Interpret drawings, manage purchasing, and coordinate job site installations.
• Monitor inventory, payroll, and job costing reporting.
• Maintain strong vendor, GC, PM, and customer relationships.

Job description

GENERAL SUMMARY:

The General Manager (GM) is responsible for managing the installation department through turn over to end user. This position will engage effectively with General Contractors, Project Managers, Executive Management plus various departments. The GM has the primary responsibility of scheduling and evaluating personnel daily, preparing quotes in a professional and efficient manner, cycle count and examine department inventory, negotiating and coordinating the purchases of materials and equipment, possess a strong expertise in oral and written communication, as well as having exceptional organizational and analytical skills. Other responsibilities include Prevailing Wage management with HR.

ESSENTIAL FUNCTIONS:

Oversight of Day-to-Day Activities

Support the morale of the team in compliance with Executive Management's expectations

• Provide approved PPE to employees and ensure utilization at all times while on job sites o Facility and security management plus building maintenance for the Install Warehouse o Demonstrate the ability to invest time recruiting, hiring, training, developing and mentoring staff
• Monitor worker productivity to ensure safety regulations, policies and procedures are being adhered to
• Conduct department staff and safety meetings as necessary
• Interpret technical drawings and documentation (Foodservice, MEPs, Shop Drawings &
• Structural) o Identify and resolve suspect areas of conflict involving product specs and scope of work
• Send RFI's to those involved when the scope needs clarity o Interface with PM's to identify job requirements, specified materials and scope of work o Assure completion of all required paperwork for each installation and month-end reports for job costing
• Assist with installs on site as needed when personnel is unavailable (TOR's/sick time) o Conduct job site visits as requested by the Santa Rosa Sales department o Build robust relationships with vendors, GC's, PM's and customers
• Work directly with the Director of Operations on all fleet maintenance as needed

Staff Assignment Management

• Per diems - 24 hrs advance notice, unused cash & receipts submitted to Accounting via
• Expense Report o Manage, inspect and safeguard completed installations exceed Executive Management's expectations
• Maintain a high level of exposure with the Install Team, GC's and customers at various job sites
• Site visits are required each week, documenting any concerns regarding safety and training
• Evaluate month-end reports analyzing profit/loss, quality and efficiency

Payroll Management

• Daily review of all Install staff time cards, confirm punches for each job and update as necessary
• Review staff notes and approve or deny TOR's
• Communicate new hires, start dates and applicant paperwork in a timely manner to Human Resources

Inventory and Equipment Management

• Secure on-hand inventory with the emphasis of pilferage, damage or theft
• Verify all equipment/materials needed for scheduled installations are in stock with the Admin Assistant