Manager, Individual Giving

Sanctuary for Families; New York (NY); Hybrid; USD 78,000 - 86,000; Full time

Job summary

Sanctuary for Families in New York is seeking a Manager of Individual Giving to oversee a growing portfolio and contribute to strategic decisions with the Director of Individual Giving. You will cultivate and solicit donors and family foundations, and help grow private revenue for the organization.

The role requires strong communications, donor stewardship, and collaboration with the Chief External Relations Officer, events team, and board partners.

Qualifications

• Bachelor’s degree and 3-5 years of development experience with major donors.
• Exceptional organizational skills and attention to detail.
• Exceptional written and oral communication skills.
• Very strong managerial skills.
• Flexible schedule to accommodate evening meetings.
• Facility with commonly used office software (Outlook, Word, Excel).

Responsibilities

• Develop engagement strategies and goals for individual donors, focusing on major donors.
• Manage the prospect pipeline and moves management program with Director of Individual Giving.
• Maintain a donor portfolio and serve as manager for ~100 individuals in the $1,000–$5,000 range.
• Prepare reports and proposals for individual supporters; oversee stewardship plans for major donors.
• Collaborate on events and donor engagement activities; support smaller cultivation events as needed.
• Monitor retention and revenue projections; track donor engagement in Raiser's Edge.

Skills

Major donor engagement

Organizational skills

Interpersonal skills

Written and oral communication

Managerial skills

Ability to work under pressure

Evening meetings flexibility

Education

Bachelor’s degree

Tools

Raiser’s Edge

Outlook

Word

Excel

Job description

POSITION OVERVIEW

The Manager of Individual Giving will serve as a key member of the individual giving team and an active participant in making strategic decisions as we grow this critical revenue base for Sanctuary’s work. In conjunction with the Director of Individual Giving, they will manage a large and growing portfolio of over $3.5 million, and will be responsible for developing strategies for the cultivation, solicitation and stewardship of individual donors and family foundations. This position is part of Sanctuary’s 14-member development staff, responsible for securing over $13M in private revenue each year.

This position is currently a hybrid model with in-person work two days a week.

RESPONSIBILITIES

Strategy and Engagement

• In collaboration with Director of Individual Giving and Chief External Relations Officer, develop engagement strategies and goals for individual donors, with an emphasis on major donors.
• Work with the Director of Individual Giving to manage the prospect pipeline and moves management program.
• Maintain a portfolio of donors and serve as manager for approximately 100 individuals in the $1,000 - $5,000 range.
• Generally engage with donors through written correspondence, telephone contact, personal face-to-face meetings, and email.
• Prepare written materials including reports and proposals for individual supporters.
• Develop and operationalize the stewardship plan for major donors, including preparing notes for the CEO’s discussions with donors.
• In collaboration with the Director of Special Events, create events to advance donor engagement and manage or facilitate smaller cultivation events as needed.

Campaigns

• In collaboration with Director of Individual Giving and Chief External Relations Officer, develop strategy and oversee the Annual Appeal ($1.3 million year-end giving campaign), including strategies for growth and solicitor engagement.
• Independently manage smaller campaigns for specific programs (e.g. Camp Hope, Back to School, Mother’s Day, etc.)
• Oversee Sanctuary’s monthly donor program, including growth and segmented communications strategies.

Tracking Performance

• Monitor performance around retention, increased support and outreach to current donors and prospects.
• Prepare annual revenue and expense projections for individual giving campaigns; review and assess projections on a regular basis.
• Oversee tracking of donor engagement in Raisers Edge.
• Perform other department or related duties or special projects as directed by the Director of Individual Giving and the Chief External Relations Officer.

Organizational Relationships

• Reports to the Director of Individual Giving.
• Assigns tasks to the Development Assistant, as well as in-office interns and volunteers assigned to work with individual donors and special events.
• Works closely with other Development staff, particularly the communications and volunteer teams.
• Works with the communications team on strategy and messaging for texting platform.
• Serves as staff point person for Young Professionals Council.
• Interfaces regularly with leadership of Sanctuary’s many affinity groups, including the Board of Directors and Presidents Council.
• Interacts and coordinates with staff throughout the agency.

Requirements

• Bachelor’s degree and at least 3-5 years of development experience at a comparably sized organization, with a focus on major donors (social services sector preferable)
• Exceptional organizational skills and attention to detail
• Exceptional interpersonal skills (with ability to work well with a wide range of people) and sense of humor
• Exceptional written and oral communication skills
• Very strong managerial skills
• Ability to work independently and make, enforce, and meet deadlines
• Ability to work under pressure, prioritize, and multi-task
• Flexible schedule to accommodate evening meetings
• Facility with Outlook, Word, and Excel required
• Knowledge of Raiser’s Edge preferred
• Strong commitment to the mission and goals of Sanctuary for Families

Budgeted Salary: $78,040 - $86,205 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement

Work position is Full-time; Salaried/ Exempt

Work schedule is currently hybrid; must be able to meet job location schedule obligations

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws.

Survivors of gender-based violence are strongly encouraged to apply.