Manager, Individual Giving

Asia Society; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job description

Reports to: Executive Director, Individual Giving

FLSA Status: Exempt

Job Type: Full-Time

Compensation: $68,000 - $74,000

SUMMARY:

The Manager of Individual Giving will support the identification, cultivation, stewardship, and solicitation of individual donors for Asia Society with a focus on assisting in efforts to retain current donors, attract new prospects, and upgrade current donors’ level of support. The Manager will assist in the management of the Patron and general Membership programs designed to drive growth among individual donors and create long-term positive relationships between donors and Asia Society.

The Manager will be a key player in a dynamic Development department charged with ensuring the ongoing success of donor engagement to power Asia Society’s New York headquarters’ mission and programs. This position will report to the Executive Director of Individual Giving and will work closely with other Development team members.

RESPONSIBILITIES:

Program Logistics and Support (40%)

1. Manage and oversee daily administrative tasks for individual donor engagement.
2. Ensure accurate and timely responses to donor requests, and demonstrate excellent customer service in all exchanges.
3. Work closely with the Development Operations Manager to ensure that donors receive accurate recognition and timely acknowledgements.
4. Collaborate with the Communications, IT, and Program Departments as needed for projects.
5. Support any needed updates to print and digital marketing collateral, such as brochures, one-pagers, calendars, donation forms, and webpages.
6. Work with the Executive Director of Individual Giving and Development Operations Manager to track revenue goals.

Donor Stewardship (40%)

1. Support relationships with current donors and prospects via phone calls, personalized emails, and tailored print correspondence.
2. Support donor digital and print communications, including creating cultivation communications; drafting solicitations; crafting email marketing outreach; and working on print and mail projects.
3. Assist with planning and executing donor engagement events.
4. Segment lists of lapsed donors, active donors, and prospective donors.
5. Support strategy for creating a robust donor pipeline.

Knowledge Management (20%)

1. Work closely with the Development Operations Manager and Box Office Manager to ensure donor and gift information is accurate in Asia Society’s CRM database and box office software.
2. Work with the Prospect Research Manager to organize research and analytics for future prospects.
3. Support systems, resources, policies, and requirements for donor tracking.

REQUIREMENTS:

1. College degree and 5+ years of related work experience.
2. Excellent verbal and written communication skills.
3. Strong initiative, follow-through, and ability to work independently.
4. Data-driven approach and excellent analytical skills.
5. Proven ability to build strong relationships with donors and colleagues.
6. Strategic thinker with strong problem-solving skills and attention to detail.
7. Proficient with Customer Relationship Management (CRM) systems – experience with Salesforce, ACME, and Marketing Cloud a plus.
8. Comfortable in ambiguous situations.
9. Other duties as assigned.

COMPENSATION & BENEFITS:

Salary Range: $68,000 - $74,000

Compensation within this range is determined by skills, experience, and organizational equity.

Asia Society offers a generous benefits package including health, dental, and vision coverage, a 403(b)-retirement plan, numerous paid holidays, tuition reimbursement, self-development hours, and more. Please visit asiasociety.org/about/careers and click on “Employee Benefits” to view our full benefits summary.

An HRA plan (fully funded by the Asia Society) supplements our medical plan and covers the full annual deductible.

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the employee makes their own contributions.

The Asia Society offers Self-Development time off, including Self-Development Summer Fridays between July 4th and Labor Day.

ABOUT ASIA SOCIETY:

Founded in 1956, Asia Society’s purpose is to navigate shared futures for Asia and the world across policy, arts and culture, education, sustainability, business, and technology. We provide a platform for dialogue and encourage a diversity of views as we try to find the most effective ways forward. Headquartered in New York City, the organization has 16 Global Centres around the world.

Only those candidates considered for an interview will be contacted. Please regard your submission as received unless your email is bounced back.

Asia Society is an Equal Opportunity Employer who values diversity, equity, inclusion, belonging and accessibility in the workplace. Women and persons of color are strongly encouraged to apply.