Manager in Training: Fast-Track Retail Leader

MobileOne LLC; San Jose (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Savings

Life and AD&D Insurance

No Cost Mental Health Program

Daily Pay

Discounted T-Mobile Cellular Service

Career growth opportunities

Job summary

MobileOne LLC in California is seeking a Manager in Training. This 90-day blended-learning program prepares you to supervise daily operations, drive sales, and mentor a team while developing your leadership skills.

As an MIT, you will learn store management, staffing, scheduling, customer experience, and how to meet performance goals. You will be coached and evaluated to help you advance to store leadership.

Qualifications

• Minimum 1 year of retail management experience (wireless industry required).
• Strong leadership, coaching, and communication skills.
• Ability to perform in a fast-paced, performance-driven environment.
• HS diploma or GED required; must be at least 18 years of age.
• Legal authorization to work in the U.S and ability to pass a background check.

Responsibilities

• Accountable for managing all guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
• Familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership.
• The Primary point of contact for employees of the retail store.
• Responsibility for the overall productivity results in the store and delivering those results based on key performance indicators
• Hiring and developing a team of effective Sales Associates.
• Training store associates in using store systems to support the Customer Experience, including the Point of Sale.
• Cultivating a positive environment, which supports MobileOne's values.
• Coaching Mobile Associates in building relationships with customers, understanding their needs.
• Maintaining a clean and organized store environment at all times.
• Ensuring that visual merchandising is engaging to customers, while adhering to MobileOne/T-Mobile standards.
• Staying on top of rapidly evolving T-Mobile technology and ensuring that Mobile Associates are updated on new products and offerings, and know the sales techniques necessary to sell them.
• Ensuring that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure associates set them up for success through the customer on-boarding process.
• Utilizing tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations.
• Driving operational efficiencies to help minimize risk and protect the store's assets.

Skills

Leadership

Coaching

Communication

Education

HS Diploma or GED

Job description

MobileOne LLC in California is seeking a Manager in Training. This 90-day blended-learning program prepares you to supervise daily operations, drive sales, and mentor a team while developing your leadership skills.

As an MIT, you will learn store management, staffing, scheduling, customer experience, and how to meet performance goals. You will be coached and evaluated to help you advance to store leadership.