Manager in Training - Retail Wireless Leadership

MobileOne; Seattle (WA); On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Health, Dental & Vision

401(k) Retirement Savings

Life & AD&D Insurance

Mental Health Program

Daily Pay

Discounted Service

Job summary

MobileOne in Seattle is hiring a Manager in Training to join a 90-day blended-learning MIT program designed to prepare you to run a store. You will supervise daily operations, drive sales, manage staffing and scheduling, and mentor your team to build leadership skills.

As a Manager in Training, you will hire and develop Sales Associates, train on store systems and POS, ensure a clean, engaging environment, uphold visual standards, and execute plans to improve guest experience and store

Qualifications

• Minimum 1 year of retail management experience (wireless industry required).
• Strong leadership, coaching, and communication skills.
• HS diploma or GED required; must be at least 18 years of age, legal authorization to work in the U.S.

Responsibilities

• Accountable for managing guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
• Familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership.
• The Primary point of contact for employees of the retail store.
• Responsibility for the overall productivity results in the store and delivering those results based on key performance indicators
• Hiring and developing a team of effective Sales Associates.
• Training store associates in using store systems to support the Customer Experience, including the Point of Sale.
• Cultivating a positive environment, which supports MobileOne's values.
• Coaching Mobile Associates in building relationships with customers, understanding their needs. Support them in delivering a strong customer experience that will allow the customer to confidently recommend T-Mobile to their friends and family.
• Maintaining a clean and organized store environment at all times.
• Ensuring that visual merchandising is engaging to customers, while adhering to MobileOne/T-Mobile standards.
• Staying on top of rapidly evolving T-Mobile technology and ensuring that Mobile Associates are updated on new products and offerings, and know the sales techniques necessary to sell them.
• Ensuring that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure associates set them up for success through the customer on-boarding process.
• Utilizing tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations.
• Driving operational efficiencies to help minimize risk and protect the store's assets.

Skills

Leadership

Coaching

Communication

Retail Management

Education

HS diploma or GED

Job description

MobileOne in Seattle is hiring a Manager in Training to join a 90-day blended-learning MIT program designed to prepare you to run a store. You will supervise daily operations, drive sales, manage staffing and scheduling, and mentor your team to build leadership skills.

As a Manager in Training, you will hire and develop Sales Associates, train on store systems and POS, ensure a clean, engaging environment, uphold visual standards, and execute plans to improve guest experience and store