Bilingual Store Leader in Training

MobileOne; Orem (UT); On-site; USD 25,000 - 72,000; Full time

Job summary

Mobileone, LLC Inc. invites applicants to join the Manager in Training (MIT) program, a 90-day blended-learning pathway designed to immerse a manager in all store operations, guest services, and profitability responsibilities.

You will supervise daily activities, manage staffing, schedules, and action plans while mentoring the team to readiness for a Store Manager role. As MIT, you will handle guest services, merchandising, and cost control, while learning to lead hiring, training, and loss

Qualifications

• One year previous management experience in retail, preferably in wireless.
• Ability to lead and coach to deliver financial results.
• Legal authorization to work in the United States.
• Pass a pre-employment background check.
• A high-school diploma or GED and be at least 18 years of age.

Responsibilities

• Responsibility for the overall productivity results in the store and delivering those results based on key performance indicators
• Hiring and developing a team of effective Sales Associates.
• Training store associates in using store systems to support the Customer Experience, including the Point of Sale.
• Cultivating a positive environment, which supports MobileOne's values.
• Coaching Mobile Associates in building relationships with customers, understanding their needs.
• Maintaining a clean and organized store environment at all times.
• Ensuring that visual merchandising is engaging to customers, while adhering to MobileOne/T-Mobile standards.
• Staying on top of rapidly evolving T-Mobile technology and ensuring that Mobile Associates are updated on new products and offerings.
• Ensuring that every need the customer has when coming into the store is met before they leave, right fitting the solution and making sure associates set them up for success through the customer on-boarding process.
• Utilizing tools and resources to grow internal talent to the next level. Build skills and successes through continued coaching and performance assessment conversations.
• Driving operational efficiencies to help minimize risk and protect the store's assets.

Skills

Retail management

Coaching

Product knowledge

Office suite

Effective communication

Training others

Staff recruitment

Job description

Mobileone, LLC Inc. invites applicants to join the Manager in Training (MIT) program, a 90-day blended-learning pathway designed to immerse a manager in all store operations, guest services, and profitability responsibilities.

You will supervise daily activities, manage staffing, schedules, and action plans while mentoring the team to readiness for a Store Manager role. As MIT, you will handle guest services, merchandising, and cost control, while learning to lead hiring, training, and loss