Director, People Operations & Systems

TalentHop; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

TalentHop is seeking a Director, People Operations & Systems to guide the People technology ecosystem, modernize HR workflows, and ensure payroll governance and data quality. You will collaborate across Finance, IT, Legal, Security, and People partners to scale operations with AI and automation.

The role emphasizes transforming legacy processes into an automated, AI-enabled environment that enhances control, accuracy, and the employee experience while coaching the payroll and HR teams for

Qualifications

• Proven experience managing People operations, HR systems, and payroll functions.
• Strong judgment in HR technology and payroll governance.
• Ability to lead complex system implementations and process redesign.

Responsibilities

• Own the People technology ecosystem and roadmap including HRIS architecture, governance, and integrations.
• Lead HRIS modernization efforts, managing requirements, data migration, configuration, testing, training, and rollout.
• Ensure scalable workflows, controls, self-service options, and reliable data within People systems.
• Partner with IT and Security on system integrations, access controls, and audits.
• Maintain integrity and governance of People data and reporting structures.
• Build data-quality controls and develop dashboards for workforce insights.
• Oversee payroll operations, ensuring accuracy, timeliness, controls, and audit readiness.
• Coach team members on roles, controls, and service expectations.
• Drive AI-enabled transformation to automate and redesign workflows, focusing on capacity, speed, accuracy, control, and experience improvements.

Skills

People operations

HR systems

Payroll governance

Data integrity

AI & automation

Job description

The organization operates within the human resources and technology sector, focusing on building efficient, AI-enabled People functions. It addresses challenges related to managing people systems, data integrity, payroll governance, and employee lifecycle operations by integrating AI, automation, and self-service into HR workflows. The organization aims to evolve legacy systems into a modern HR technology environment that enhances operational accuracy, efficiency, and scalability.

About the Opportunity

The DIRECTOR, PEOPLE OPERATIONS & SYSTEMS leads the development and management of the People systems ecosystem to support accurate, efficient, and scalable HR operations. This role is crucial in transforming existing processes and systems into a modernized, automated environment that reduces manual workload while improving controls and the employee experience. The position partners with various internal teams to ensure robust payroll governance, data quality, and operational compliance, ultimately driving continuous improvement through AI and automation.

Responsibilities

• Own the People technology ecosystem and roadmap including HRIS architecture, governance, and integrations.
• Lead HRIS modernization efforts, managing requirements, data migration, configuration, testing, training, and rollout.
• Ensure scalable workflows, controls, self-service options, and reliable data within People systems.
• Partner with IT and Security on system integrations, access controls, and audits.
• Maintain integrity and governance of People data and reporting structures.
• Build data-quality controls and develop dashboards for workforce insights.
• Oversee payroll operations, ensuring accuracy, timeliness, controls, and audit readiness.
• Manage the payroll team member responsible for daily payroll execution.
• Establish review and escalation mechanisms for payroll and finance collaboration.
• Redesign payroll workflows to focus on governance and continuous improvement.
• Manage operational infrastructure for employee lifecycle processes and compliance.
• Collaborate with Finance, IT, Legal, Security, Talent, and People Business Partners on process handoffs and decision rights.
• Lead Benefits & Compliance functions, maintaining vendor partnerships and audit readiness.
• Coach team members on roles, controls, and service expectations.
• Drive AI-enabled transformation to automate and redesign workflows, focusing on capacity, speed, accuracy, control, and experience improvements.

Requirements

• Proven experience managing People operations, HR systems, and payroll functions.
• Strong judgment in HR technology and payroll governance.
• Ability to lead complex system implementations and process redesign.
• Knowledge of workforce data integrity, reporting, and compliance requirements.
• Experience partnering with cross-functional teams including Finance, IT, Legal, and Security.
• Capacity to build scalable, automated workflows using AI and automation tools.

Pay Range and Compensation Package

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note

TalentHop is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals.