Manager, Human Resources

Host Hotels & Resorts; Bethesda (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Host Hotels & Resorts is seeking an HR Manager to partner with leaders, balance strategic oversight with hands-on HR operations, and drive an excellent employee experience.

You will lead full-cycle recruiting, advise managers on employee relations and performance, manage performance and talent development, and optimize HR processes using data and technology to support Host’s EPIC values and business goals.

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field.
• At least five (5) years of progressive HR Generalist experience, including serving as a business partner and full-cycle recruiting.
• Experience advising managers on employee relations and performance management.

Responsibilities

• Lead full-cycle recruitment across corporate functions from sourcing through onboarding.
• Partner with hiring managers to develop recruitment strategies and candidate experience.
• Advise managers on employee relations, performance, and organizational effectiveness.
• Support performance management process and talent planning with data insights.
• Maintain HRIS data integrity and generate analytics for workforce decisions.
• Ensure confidentiality and uphold company policies in handling employee information.
• Drive process improvements with technology and automation in HR operations.

Skills

Communication

Analytical skills

HRIS

AI for HR

Project management

Confidentiality

Education

Bachelor's degree in HR/Business

Tools

Workday

Job description

At Host Hotels & Resorts, we believe a strong culture starts with engaged people. With a highly engaged workforce and a collaborative, employee-centric culture, our HR team plays a meaningful role in shaping employee experience and making an impact across the business.

As an integral member of a small, impactful HR team, the HR Manager will partner closely with leaders and employees to deliver exceptional HR support, balancing strategic partnership with operational execution, leading full-cycle recruiting, advising managers on employee relations and talent matters, supporting performance management and talent planning, and benefits, wellness, and engagement initiatives. Success in this role requires strong business acumen, sound judgment, exceptional relationship-building skills, and a passion for continuous improvement through data, technology, and process optimization.

KEY RESPONSIBILITIES

TALENT ACQUISITION

• Lead full-cycle recruitment across a variety of corporate functions, from sourcing through onboarding.
• Partner with hiring managers to understand business needs, develop recruitment strategies, and deliver outstanding candidate experience.
• Build diverse talent pipelines and utilize data and recruiting metrics to evaluate hiring effectiveness and continuously improve recruiting outcomes.

HR BUSINESS PARTNERSHIP

• Serve as a trusted advisor to leaders and employees on HR policies, employee relations, performance, and organizational effectiveness.
• Coach managers on employee development, performance conversations, conflict resolution, and workplace issues.
• Support organizational changes, team effectiveness, and employee engagement initiatives.
• Help foster an inclusive, high-performance culture aligned with Host’s EPIC values.

PERFORMANCE MANAGEMENT & TALENT DEVELOPMENT

• Support the performance management process, including process administration, manager and employee education, and employee communication.
• Support talent planning and succession planning discussions by providing insights and data.
• Identify development opportunities and collaborate on learning and career growth initiatives.

EMPLOYEE RELATIONS

• Provide guidance on employee relations matters with professionalism, objectivity, and confidentiality.
• Conduct workplace investigations and recommend appropriate resolutions.
• Ensure consistent application of company policies and employment practices.

BENEFITS, WELLNESS & EMPLOYEE EXPERIENCE

• Support administration and communication of employee benefits and wellness programs.
• Partner on employee engagement activities, recognition programs, and culture initiatives.

HR OPERATIONS & CONTINUOUS IMPROVEMENT

• Leverage HRIS and other HR technologies to maintain data integrity, generate meaningful analytics, and produce actionable insights.
• Develop reports and dashboards that support workforce planning and business decisions.
• Identify opportunities to simplify processes, improve efficiency, and enhance the employee and manager experience through automation and technology.
• Support compliance with employment laws and company policies.

EDUCATION/EXPERIENCE

• Bachelor's degree in Human Resources, Business, or a related field.
• At least five (5) years of progressive HR Generalist experience, including serving as a business partner and full-cycle recruiting.
• Demonstrated experience advising managers on employee relations and performance management.

REQUIRED SKILLS

• Excellent communication, influencing, and relationship-building skills.
• Strong analytical skills with the ability to interpret HR metrics and translate data into actionable recommendations.
• Proficiency with HRIS platforms (Workday experience preferred).
• Passion for leveraging technology and AI to improve HR processes and enhance organizational effectiveness.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Ability to exercise sound judgment and maintain confidentiality.

It is the policy of Host Hotels & Resorts to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, national origin, gender, age, sexual orientation, gender identity, gender expression, ancestry, genetic information, disability, marital status, or veteran status, or any other characteristic protected by federal, state or local law. In addition, Host will provide reasonable accommodations for qualified individuals with disabilities.