Manager - Housekeeping

Hilton; Elizabeth (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeping Manager to oversee daily operations and ensure exceptional guest experiences. The role involves managing team performance, maintaining cleanliness standards, and fostering a collaborative environment. Ideal candidates will demonstrate strong leadership, hospitality passion, and a commitment to quality service.

Qualifications

• Passion for delivering exceptional guest experiences.
• Ability to lead and manage a team effectively.
• Strong focus on quality and productivity.

Responsibilities

• Manage daily Housekeeping operations and team performance.
• Conduct room inspections and ensure cleanliness standards.
• Recruit, interview, and train staff.

Skills

Hospitality

Leadership

Customer Focus

Adaptability

Job description

A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's ongoing effort to deliver outstanding guest service and achieve financial profitability.

What will I be doing?

As a Housekeeping Manager, you will oversee daily Housekeeping activities to ensure cleanliness, service quality, and guest satisfaction. Your responsibilities include:

1. Managing daily Housekeeping operations, including maintaining standards for guest rooms, public spaces, restrooms, offices, and banquet/meeting rooms.
2. Ensuring timely and efficient room availability for guests.
3. Managing systems use, cost controls, budgeting, forecasting, and overall department management.
4. Monitoring and developing team member performance through supervision, counseling, evaluations, and recognition.
5. Conducting room inspections.
6. Recruiting, interviewing, and training staff.

What are we looking for?

Hilton, founded in 1919, is a leader in the hospitality industry, committed to innovation, quality, and success. We value:

• Hospitality – Passion for delivering exceptional guest experiences.
• Integrity – Doing the right thing always.
• Leadership – Leading in our industry and communities.
• Teamwork – Collaborating effectively.
• Ownership – Taking responsibility for actions and decisions.
• Now – Operating with urgency and discipline.

We also seek candidates demonstrating:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to extended-stay suites. We are dedicated to providing exceptional guest experiences and fostering a team environment aligned with our vision "to fill the earth with the light and warmth of hospitality." Our team members are central to our success.

Job: Housekeeping and Laundry

Title: Manager - Housekeeping

Location: [Location not specified]

Requisition ID: HOT0BMTQ

EOE/AA/Disabled/Veterans