Manager, Healthcare Operations

Confidential Careers; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading healthcare organization in New York is seeking a Manager, Healthcare Operations to oversee administrative and operational responsibilities. The ideal candidate will have at least 5 years of management experience within a healthcare environment, a Bachelor’s degree in a related field, and proficiency in Microsoft Office Suite. Responsibilities include collaborating with leadership and managing budgets effectively. The position requires onsite presence five days a week, emphasizing the importance of high attention to detail and excellent communication skills.

Qualifications

• 5+ years of progressively responsible management experience in healthcare.
• Excellent interpersonal and communication skills.
• High attention to detail and ability to work under pressure.

Responsibilities

• Oversee, manage, evaluate, and perform administrative/operational responsibilities.
• Serve as a point of contact for leadership on management issues.
• Analyze and develop timely responses to requests from leadership.

Skills

Planning, decision-making and implementation

Analytical capacity

Organizational abilities

Oral and written communication

Project management

Proficiency in contract and financial management

Excellent client management

Education

Bachelor's degree in Business or Health Care Services

Master's degree preferred

Tools

Microsoft Office Suite

Job description

A leading New York Metropolitan area healthcare organization is currently adding a Manager, Healthcare Operations to join our team.

Assist in direction, oversee, manage, evaluate, and perform full range of administrative/operational responsibilities to ensure the efficient achievement of departmental and system goals.

Opportunity Details

• Responsible for the provision of administrative and employment services.
• Serves as a point of contact to leadership on administration and management issues.
• Provides preparation for meetings, managing all proposals affecting the practice or staffing plan and miscellaneous expenses at the assigned location(s).
• Collaboratively works with other departments.
• Serves as a project manager to administrative and clinical managers for all management services at the assigned location(s).
• Works collaboratively on the local and system level, to manage expenses and budgets that support clinical needs.
• Analyzes and develops timely responses to requests or changes from leadership.
• Communicates and partners with facility staff to improve organization-wide performance based on experience.
• Identifies local labor-management issues and serves as point of contact for these issues.
• Engages in special projects.
• Proficiency in reviewing and analyzing budget spreadsheets.
• Position is not remote. Must be onsite 5 days a week.

Qualifications

• Bachelor’s degree, preferably in Business, Health Care Services (Clinical and/or Administrative), public administration or a similar field; a Master’s degree is preferred
• 5 or more years of progressively responsible management experience within a health care facility or medical group practice
• Demonstrated competencies in the following areas:
  • Planning, decision-making and implementation
  • Analytical capacity (quantitative and qualitative)
  • Organizational abilities
  • Oral and written communication
  • Project management
  • Proficiency in contract and financial management
  • Excellent client management and business literacy skills
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
• High attention to detail. Ability to maintain high standards despite pressing deadlines
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
• Must be able to prioritize a variety of time sensitive tasks. Consistently display the highest degree of integrity, professionalism, diplomacy, and discretion. Must be able to develop strong, trusting relationships in order to gain support and achieve results
• Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
• Excellent interpersonal and communication skills