Manager, Global Sales Operations & Analytics

Mastercard Inc.; Purchase (NY); Sur place; USD 145 000 - 232 000; Plein temps

Avantages offerts par ce poste

401k with match

Paid time off

Competitive salary and bonus

Résumé du poste

Mastercard Inc. in Purchase, NY seeks a Manager, Global Sales Operations & Analytics to lead sales intelligence, performance reporting, and pipeline governance across a global organization. This role defines the reporting strategy to enable senior sales leadership to assess pipeline health and forecast accuracy.

You will build scalable, automated analytics dashboards, monitor indicators, and ensure data-driven decisions across regions, collaborating with Sales, Finance, Product, and Operations.

Qualifications

• Significant leadership experience in Sales Operations or Revenue Operations within a global org.
• Deep expertise in pipeline management, forecasting, KPI frameworks, and sales performance management.
• Proven ability to develop enterprise-scale automated reporting and analytics capabilities.

Responsabilités

• Set the global strategy and operating cadence for pipeline performance, forecast accuracy, and reporting.
• Lead the design and delivery of scalable, automated dashboards and analytics solutions.
• Define and monitor leading and lagging indicators to strengthen predictability and growth.
• Establish global standards for pipeline governance, data integrity, and reporting consistency.
• Translate complex data into clear business narratives and executive recommendations.
• Influence cross-functional leaders to improve processes, visibility, and decision quality.

Connaissances

Sales Operations leadership

Forecasting

Pipeline governance

KPI frameworks

Sales analytics

Outils

Salesforce

Reporting platforms

Business intelligence tools

Description du poste

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Manager, Global Sales Operations & Analytics Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

The SME Channel Distribution team is seeking an accomplished Manager, Global Sales Operations & Analytics to lead sales intelligence, performance reporting, and pipeline governance across a complex global organization. This leader will define and execute the reporting strategy that enables senior sales leadership to assess pipeline health, opportunity progression, forecast accuracy, and the leading and lagging indicators that drive business performance. The successful candidate will establish a scalable, automated analytics ecosystem that delivers actionable insight, strengthens commercial discipline, and enables consistent, data-driven decisions across regions.

This leader will define and execute the reporting strategy that enables senior sales leadership to assess pipeline health, opportunity progression, forecast accuracy, and the leading and lagging indicators that drive business performance.

The successful candidate will establish a scalable, automated analytics ecosystem that delivers actionable insight, strengthens commercial discipline, and enables consistent, data-driven decisions across regions.

Key Responsibilities

• Set the global strategy and operating cadence for pipeline performance, forecast accuracy, sales productivity, and broader business performance reporting.
• Lead the design and delivery of scalable, automated dashboards and analytics solutions that meet executive and regional business needs.
• Define and monitor leading and lagging indicators that strengthen predictability, identify performance risks, and support growth objectives.
• Establish global standards for pipeline governance, data integrity, and reporting consistency across regions.
• Translate complex data into clear business narratives, actionable insights, and executive-level recommendations.
• Influence and align cross-functional leaders to improve operating processes, business visibility, decision quality, and organizational effectiveness.

Preferred Qualifications

• Significant leadership experience in Sales Operations, Revenue Operations, Business Analytics, or a closely related discipline within a complex, global organization.
• Deep expertise in pipeline management, forecasting, KPI frameworks, and sales performance management, with a record of improving commercial outcomes.
• Demonstrated success developing enterprise-scale automated reporting and analytics capabilities.
• Advanced proficiency with Salesforce, reporting platforms, and business intelligence tools, combined with the ability to translate technical capabilities into business value.
• Proven ability to operate with autonomy, exercise sound judgment, navigate ambiguity, and influence senior stakeholders across functions and regions.

About You

The ideal candidate is a strategic, highly analytical leader with strong technical acumen and a demonstrated ability to deliver results in a dynamic, evolving environment. They will bring sound judgment, executive presence, and a bias for action, with the ability to navigate ambiguity, shape direction, and mobilize stakeholders around clear priorities. This individual will serve as a trusted partner to Sales, Finance, Product, and Operations leaders, advancing visibility, forecasting rigor, operational effectiveness, and sustainable business growth.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/07/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.

Pay Ranges Purchase, New York: $145,000 - $232,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.