Manager for Senior Living Community

Homestead Home Health Care; Sterling Heights (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Room for growth

Paid time off

Orientation and training

Medical, dental, and vision

Job summary

Homestead Health Care in Sterling Heights, MI is seeking a Manager who will act as a key point of contact for residents, families, and staff to ensure excellent service and personalized care. This is a working manager role with floor duties.

The role requires strong leadership, staffing oversight, and financial acumen. Weekend on-call and on-site responsibilities are expected to support operations and care delivery.

Qualifications

• Must have leadership experience in a senior living setting.
• Proven communication skills with residents, families, and staff.
• Willingness to be on call and work weekends/holidays.
• Proficient with Microsoft Office applications.

Responsibilities

• Lead operations for a senior living community, setting priorities and assignments.
• Monitor departments, interpret policies, evaluate performance, coach staff.
• Assess resident care needs and finalize contracts.
• Manage budgets, labor costs, AR/AP, and payroll.
• Promote occupancy and revenue growth through service quality.
• Demonstrate problem-solving and independent judgment on issues.
• Hire, orient, and train new staff; oversee scheduling.
• Cover shifts; provide resident care as needed and ensure safe staffing.
• Track attendance and administer disciplinary actions when needed.
• Communicate and enforce policies and procedures.
• Rotate weekends and be on-call for staffing.

Skills

Leadership

Communication

Senior living experience

On-call / weekend readiness

MS Office

Tools

Microsoft Office

Job description

Responsibilities/Qualifications

Homestead Health Care is seeking a Manager in Sterling Heights, MI

The Manager acts as a key point of contact for individual residents, business leaders, managers, and families for residents to ensure that company goals and milestones are met. The Manager will communicate with individuals at various levels to ensure a great customer service experience and a personalized touch.

This is a working manager position; you will be working on the floor as well!

Responsibilities:

• Work with the families, management staff, office staff, and care staff in all aspects of operations, including setting priorities and job assignments.
• Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary.
• Assess client's care needs and complete contracts with them accordingly.
• Manage budgets. Monitor labor costs, accounts receivable, accounts payable, and payroll.
• Promote occupancy and revenue growth.
• Demonstrate independent judgment and discretion, problem-solving, and thinking outside the box.
• Interview, make hiring recommendations, and orient new staff.
• Schedule and reschedule staff.
• Cover shifts, provide care as needed, and ensure safe staffing at all time.
• Responsible for tracking attendance and effectively carrying out disciplinary action where appropriate.
• Communicate and enforce policies and procedures.
• Rotate weekends while also rotating being on-call for staffing.

Requirements:

• Experience with leading a senior living community.
• Able to be on call and work weekends and holidays as needed.
• Proven leadership and communication skills.
• Proficient with Microsoft Office applications.
• Ability to provide personal care for residents when needed.

Benefits:

• ROOM FOR GROWTH.
• PAID TIME OFF.
• Paid orientation and training.
• Medical, dental, and vision for full-time employees.