Manager - Food Services - Full Time

20 Elliot Hospital of the City of Manchester; Manchester (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Tuition reimbursement

403(b) plan

Wellness benefits

Job summary

SolutionHealth seeks a Manager of Food Services to oversee production, menus, and daily operations across the Elliot Kitchen, Cafeterias, and off-site needs. You will lead staff, manage budgets, and partner with clinical nutrition to deliver high-quality, cost-effective service while maintaining clean, attractive dining environments.

The role requires strong leadership, at least 3–5 years in food service management, and a bachelor’s degree or equivalent experience, with Safe Handling

Qualifications

• Education: Bachelor’s Degree or equivalent experience required.
• Experience: 3–5 years in management or supervision in food service.
• Certification: Safe Handling Food Service certification required.

Responsibilities

• Develop and coordinate policies, standards, and procedures for nutrition care.
• Monitor department expenses and budgets to minimize costs while meeting standards.
• Oversee financial aspects of Retail Program, including cash management.
• Design menus and collaborate to ensure high customer satisfaction and nutrition.
• Lead and train staff, manage performance, and ensure high service quality.

Skills

Management

Leadership

Budgeting

Staff training

Customer service

Education

Bachelor’s Degree or equivalent experience

Job description

Manager - Food Services

About the Job

Come work at the best place to give and receive care! Job Description: Manager - Food Services About the Job: The Manager of Food Services is responsible for managing food production and staff for the Elliot Health System (EHS), including daily operations management of the Elliot Kitchen, Cafeterias, Event Planning Functions, Off-Site Food needs and non-clinical Diet Aides. The incumbent is accountable for customer satisfaction, food and beverage quality, and financial performance and will work collaboratively with members of the food and nutrition management team, kitchen staff, and clinical nutrition team, as well as various EHS staff and managers to accomplish objectives.

What You’ll Do

• In conjunction with leadership and supervisory staff, develop and coordinate policies, standards, and procedures for effective nutrition care.
• Maintain and monitor department expenses and capital equipment budgets and operate within the guidelines of department budget, containing and minimizing costs while maintaining established departmental standards.
• Participate in short-and-long term budgetary planning for the department with the Director of the Hospitality. Oversee the financial aspects of the Retail Program including cash management and the attainment of financial objectives.
• Develop the Retail Programs in conjunction with Director, Production Manager, Clinical Nutrition Manager, or their designees.
• Maintain the physical appearance of the Cafeteria, including the server and the dining rooms, ensuring that it is consistently clean, safe, and attractive. Contract with resources, including Environmental Services, FNS staff, and outside contractors to accomplish objective.
• Facilitate department meetings, participating appropriately to aid in making meetings productive and meaningful.
• Exhibit leadership behaviors in accordance with EHS Guiding Principles and Beliefs.
• Design menus and bring in products in a collaborative, team-based environment to ensure high customer satisfaction and good nutrition while at the same time meeting or exceeding financial objectives for the department.
• Ensure that meal presentation and service is of optimal quality and results in high level customer satisfaction.
• Manage and lead FNS staff ensuring staff are well-trained, motivated, team-oriented, and highly customer focused. Ensure consistent management of staff including hiring, disciplining, performance appraisal delivery, training, team building, and other interventions as necessary.
• Function as a member of FNS Management Team by maintaining a concern for the entire department, its customers, and outcomes achieved. Work collaboratively with other staff, managers, and supervisors to achieve goals and objectives.
• Oversee the scheduling of staff within budgetary constraints. Provide staff to other areas such as diet office and production ensuring a staffing pool large enough to address known and predictable areas of need.
• Supervise the department ensuring that all procedures are followed and that problems are resolved or deferred to the appropriate person for resolution.
• Oversee the diet ordering system ensuring all staff are appropriately trained and working with IT and vendor on technical issues, as needed.
• Responsible for assisting staff with rounding ensuring a positive customer focused operation.
• Perform other duties as assigned.

Qualifications

• Education: Bachelor’s Degree or equivalent experience required.
• Experience: A minimum of three-five (3-5) years of management or supervisory experience in restaurant or large institution required.
• Certification/Licensure: Safe Handling Food Service certification required.

Why You’ll Love Us

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay and earned time accrual plan
• Tuition Reimbursement and career advancement opportunities
• 403(b) Retirement Savings Plan
• Supplemental benefits, including access to the Welliot Health Center
• And more!

Work Shift

Monday - Friday

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region. We start with committing to do the right thing, for each patient, always.