Manager - Food Services - Full Time

Solution for Health International; Manchester (NH); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Health benefits

Disability coverage

Retirement plan

Tuition reimbursement

Job summary

Elliot Health System seeks a Manager of Food Services to lead production, service, and staff across hospital facilities. You will partner with nutrition teams, hospital operations, and vendors to deliver safe, high-quality meals and efficient service.

Responsibilities include policy development, budget management, and expanding Retail programs while ensuring a clean, welcoming dining environment. A Bachelor's degree and 3–5 years of management experience in large-scale food service are required.

Qualifications

• Bachelor's Degree or equivalent experience required.
• 3–5 years of management or supervisory experience in restaurant or large institution.
• Safe Handling Food Service certification required.

Responsibilities

• Develop and coordinate policies, standards, and procedures for effective nutrition care.
• Maintain and monitor department expenses and capital equipment budgets and operate within budget guidelines.
• Participate in short- and long-term budgetary planning for the department with the Director of Hospitality; oversee financial aspects of Retail Program.
• Develop the Retail Programs in conjunction with Director, Production Manager, or their designees.
• Maintain the physical appearance of the Cafeteria and ensure cleanliness, safety, and attractiveness; coordinate with Environmental Services and vendors.
• Facilitate department meetings and ensure productive discussions.
• Exhibit leadership behaviors per EHS Guiding Principles and Beliefs.
• Design menus and procure products to balance customer satisfaction with financial objectives.
• Ensure meal presentation and service meet high quality and customer satisfaction.
• Lead FNS staff: hiring, training, performance management, and team development.
• Work with the FNS Management Team to achieve goals and coordinate with other staff and managers.
• Oversee staff scheduling within budget; supply staff to other areas as needed.
• Supervise all procedures and resolve issues or escalate appropriately.
• Oversee diet ordering system and IT/vendor coordination for issues.
• Assist staff with rounding to ensure positive customer-focused operations.
• Perform other duties as assigned.

Skills

Management experience

Team leadership

Budgeting

Education

Bachelor's degree or equivalent experience

Job description

Manager - Food Services

About the Job:

The Manager of Food Services is responsible for managing food production and staff for the Elliot Health System (EHS), including daily operations management of the Elliot Kitchen, Cafeterias, Event Planning Functions, Off-Site Food needs and non-clinical Diet Aides. The incumbent is accountable for customer satisfaction, food and beverage quality, and financial performance and will work collaboratively with members of the food and nutrition management team, kitchen staff, and clinical nutrition team, as well as various EHS staff and managers to accomplish objectives.

What You'll Do:

• In conjunction with leadership and supervisory staff, develop and coordinate policies, standards, and procedures for effective nutrition care.
• Maintain and monitor department expenses and capital equipment budgets and operate within the guidelines of department budget, containing and minimizing costs while maintaining established departmental standards.
• Participate in short-and-long term budgetary planning for the department with the Director of the Hospitality. Oversee the financial aspects of the Retail Program including cash management and the attainment of financial objectives.
• Develop the Retail Programs in conjunction with Director, Production Manager, Clinical Nutrition Manager, or their designees.
• Maintain the physical appearance of the Cafeteria, including the server and the dining rooms, ensuring that it is consistently clean, safe, and attractive. Contract with resources, including Environmental Services, FNS staff, and outside contractors to accomplish objective.
• Facilitate department meetings, participating appropriately to aid in making meetings productive and meaningful.
• Exhibit leadership behaviors in accordance with EHS Guiding Principles and Beliefs.
• Design menus and bring in products in a collaborative, team-based environment to ensure high customer satisfaction and good nutrition while at the same time meeting or exceeding financial objectives for the department.
• Ensure that meal presentation and service is of optimal quality and results in high level customer satisfaction.
• Manage and lead FNS staff ensuring staff are well-trained, motivated, team-oriented, and highly customer focused. Ensure consistent management of staff including hiring, disciplining, performance appraisal delivery, training, team building, and other interventions as necessary.
• Function as a member of FNS Management Team by maintaining a concern for the entire department, its customers, and outcomes achieved. Work collaboratively with other staff, managers, and supervisors to achieve goals and objectives.
• Oversee the scheduling of staff within budgetary constraints. Provide staff to other areas such as diet office and production ensuring a staffing pool large enough to address known and predictable areas of need.
• Supervise the department ensuring that all procedures are followed and that problems are resolved or deferred to the appropriate person for resolution.
• Oversee the diet ordering system ensuring all staff are appropriately trained and working with IT and vendor on technical issues, as needed.
• Responsible for assisting staff with rounding ensuring a positive customer focused operation.
• Perform other duties as assigned.

Qualifications:

• Education: Bachelor's Degree or equivalent experience required.
• Experience: A minimum of three-five (3-5) years of management or supervisory experience in restaurant or large institution required.
• Certification/Licensure: Safe Handling Food Service certification required.

Why You'll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay and earned time accrual plan
• Tuition Reimbursement and career advancement opportunities
• 403(b) Retirement Savings Plan
• Supplemental benefits, including access to the Welliot Health Center
• And more !

Work Shift:

Monday - Friday

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.