Manager, Food & Beverage

Entertainment Places; Tampa (FL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Sp.

Job summary

SeaWorld Parks & Entertainment is seeking a Manager of Food & Beverage for Busch Gardens Tampa. You will lead a team to deliver exceptional guest experiences from the start, modelling high standards of service and fostering a positive atmosphere for guests, ambassadors, and vendors.

Responsibilities include supervising, training, scheduling, and coordinating catering, events, and festival services while ensuring safety and regulatory compliance.

Qualifications

• Experience leading a high-volume food & beverage team.
• Strong guest service focus and professionalism.
• Ability to train, coach and develop ambassadors.

Responsibilities

• Supervise, train, and counsel Ambassadors.
• Perform the job duties you’re supervising.
• Maintain a clean and safe environment for all team members, guests, and animals.
• Develop team members through training, feedback and coaching.
• Ensure compliance with all relevant regulations and policies.
• Assist leadership with supervision of planning, directing, and organizational needs of the department.

Skills

Team leadership

Guest service

Training & coaching

Safety compliance

Scheduling

Alcohol service knowledge

Education

Food Safety Manager certification

Job description

## Manager, Food & BeverageApply: Busch Gardens Tampa: Full time: Posted Today: JR135833Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!**What you get to do:**You will help lead and inspire a team to deliver great guest experiences from the get-go. You will model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will: * Supervise, train, and counsel Ambassadors* Perform the job duties you’re supervising* Maintain a clean and safe environment for all team members, guests, and animals* Develop team members through training, feedback and coaching* Ensure compliance with all relevant regulations and policies* Assist leadership with supervision of planning, directing, and organizational needs of the department with a focus in Catering, Special Events and Consumer Events & Festivals* Respond to guest and team member needs* Assists leadership with employees scheduling, training, food ordering and equipment **What it takes to succeed:*** At least 18 years of age* At least 1 year of experience in the food and beverage industry or similar high volume leadership capacity* Able to lead and develop ambassadors in daily job task* A role model for SEA safety, guest service, attendance, cleanliness and wardrobe standards* Able to work with and lead ambassadors in areas that sell and serve alcohol.* A valid Driver’s license and ability to meet company driving guidelines preferred* Able to complete a Food Safety Manager certification and pass the exam* Lift, carry, push and pull up to 50lbs. on a frequent basis.* Position engages in extensive walking and standing throughout work shift* Frequent bending from waist to floor, kneeling, squatting, simple hand grasping work and fine hand manipulation (computer work/typing, writing).* Occasional overhead reaching and climbing stairs and ladders* Work both indoors and outdoors, exposed to a variety of weather conditions* Perform all cleaning duties, including use of cleaning chemicals* Able to work a flexible schedule (Includes: Weekends, holidays, catering events and evening hours)* Flexible in work locations as placement will depend on business needs and career development opportunitiesThe perks of the position:* Paid Time Off* Complimentary Park Tickets and Passes* Park Discounts on Food and Merchandise* Medical, Dental, and Vision Insurance* 401K Retirement plan* Voluntary Insurance* Life Insurance* Disability Benefits* Tuition Reimbursement* Dependent and Health Care Flexible Spending Accounts* Employee Assistance Program* Legal Assistance Plan**EEO Employer:**SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.