Manager, Event Marketing

Intercontinental Exchange Holdings, Inc.; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Intercontinental Exchange, Inc. in Jacksonville, FL, is seeking an experienced Event Manager to lead end-to-end planning for a portfolio of conferences, executive forums, and ICE events across the U.S. You will own strategy, timelines, vendor coordination, and on-site delivery.

You will manage virtual, hybrid, and in-person formats, partner with senior stakeholders, and drive continuous improvement through post-event analysis. Some travel, including evenings and weekends, is required.

Qualifications

• Bachelor's degree in Marketing, Business, Hospitality, or a related field.
• 5+ years of corporate event management experience.
• Ability to manage multi-workstream projects from strategy to execution.
• Strong budget and vendor management skills.
• Excellent verbal and written communication skills.
• Willingness to travel and work evenings/weekends as required.

Responsibilities

• Lead end-to-end planning and execution of in-person conferences, executive forums, and ICE events.
• Develop event timelines, run-of-show documents, and production schedules.
• Manage on-site production, vendor relationships, and budget tracking.
• Oversee virtual and hybrid events, platform strategy, speaker management, attendee experience.
• Coordinate stakeholder communications and post-event follow-up.
• Deliver post-event analysis and continuous improvement playbooks.

Skills

Event management

Budget management

Vendor management

Stakeholder management

Project coordination

Communications

Education

Bachelor's degree (Marketing, Business, Hospitality or related)

Tools

Microsoft Office Suite

Cvent

Eloqua

ON24

Monday.com

Smartsheet

Job description

Overview

Intercontinental Exchange (ICE) is seeking an experienced and strategic Event Manager to join our marketing team. This role leads the end-to-end planning and execution of a diverse portfolio of events across the U.S., including large-scale conferences, virtual events, and exclusive executive forums that engage senior corporate leaders globally. The Event Manager will own event strategy and delivery, drive operational excellence, and serve as a primary point of contact for internal stakeholders and external partners.

The ideal candidate brings a strong track record in corporate event management, excels at leading complex, high-visibility programs, and is passionate about delivering exceptional experiences that advance business objectives.

This position is office-based (5 days/week) with travel required, including some evenings and weekends.

Responsibilities

• Event strategy and execution
  • Lead end-to-end planning and execution of in-person conferences, executive forums, and proprietary ICE events, including venue selection, vendor negotiations, catering, A/V, and on-site production
  • Develop and manage detailed event timelines, run-of-show documents, and production schedules, ensuring seamless delivery across all workstreams
  • Serve as the on-site lead for events, managing vendors, and real-time problem resolution
  • Own the planning and technical execution of virtual and hybrid events, including platform strategy, speaker management, and attendee experience
• Vendor and budget management
  • Build and manage relationships with external vendors, venues, and production partners
  • Own event budgets end-to-end, including forecasting, expense tracking, reconciliation, and purchase order processing
  • Maintain accurate vendor records, contracts, and post-event documentation
  • Oversee promotional item strategy, including branded merchandise sourcing, inventory management, fulfillment coordination, and post-event reconciliation
• Stakeholder and speaker management
  • Partner with senior internal stakeholders to align event goals, messaging, and programming with broader marketing and business objectives
  • Manage event registration platforms and attendee communications, ensuring a high-quality experience from invitation through post-event follow-up
  • Lead speaker and VIP logistics, including travel, accommodations, briefing materials, and on-site coordination
  • Act as a primary point of escalation for attendee and stakeholder inquiries before and during events
• Reporting and continuous improvement
  • Deliver comprehensive post-event analysis, including attendance data, stakeholder feedback, and actionable recommendations
  • Maintain and evolve internal event calendars, project trackers, and shared documentation
  • Help drive continuous improvement by identifying process gaps and leading the development of scalable best practices and playbooks across the events function

Knowledge and Experience

• Bachelor's degree in Marketing, Business, Hospitality, or a related field
• 5+ years of experience in corporate event management, with demonstrated ownership of large-scale or high-visibility programs
• Proven ability to manage complex, multi-workstream projects from strategy through execution
• Strong budget and vendor management skills
• Excellent verbal and written communication skills, with the ability to engage and collaborate effectively with stakeholders at all levels of the organization
• Ability to thrive in a fast-paced, collaborative, cross-functional environment
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
• Willingness to travel and work occasional evenings and weekends as events require

Preferred Knowledge and Experience

• Experience with event management and registration platforms (e.g., Cvent, Eloqua, ON24)
• Background in B2B or financial services marketing environments
• Proficiency with project management tools (e.g., Monday.com, Smartsheet)
• Experience leading executive-level or client-facing events programs
• Familiarity with hybrid event production and virtual event technology

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.