Manager, Event Marketing

ICE; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Intercontinental Exchange (ICE) is hiring an experienced Event Manager to lead end-to-end planning for a portfolio of events across the U.S., including conferences, virtual events, and executive forums. The role requires coordinating with internal stakeholders and external partners, on-site leadership, and travel as needed.

The ideal candidate has a proven track record in corporate event management, strong budget and vendor management skills, and the ability to drive operational excellence in a

Qualifications

• 5+ years of experience in corporate event management, with ownership of large-scale programs.
• Bachelor's degree in Marketing, Business, Hospitality, or related field.
• Excellent verbal and written communication with stakeholders at all levels.
• Strong budget, vendor, and project management skills.
• Willingness to travel and work evenings/weekends as events require.

Responsibilities

• Lead end-to-end planning and execution of in-person conferences, executive forums, and ICE events.
• Develop timelines, run-of-show, and production schedules for seamless delivery.
• Serve as on-site lead, managing vendors and real-time problem resolution.
• Oversee virtual/hybrid event planning, platform strategy, speaker management, attendee experience.
• Manage vendor relationships, budgets, forecasts, expenditure, and post-event docs.
• Lead stakeholder alignment of goals, messaging, and programming with marketing objectives.
• Oversee registrations, attendee communications, and VIP logistics from invitation to follow-up.
• Deliver post-event analysis and drive continuous improvement through playbooks.

Skills

Corporate event management

Budget management

Vendor management

Project leadership

Communication skills

Education

Bachelor's degree in Marketing, Business, Hospitality, or related field

Tools

Microsoft Office Suite

Cvent/Eloqua/ON24

Monday.com/Smartsheet

Job description

Job Purpose

Intercontinental Exchange (ICE) is seeking an experienced and strategic Event Manager to join our marketing team. This role leads the end-to-end planning and execution of a diverse portfolio of events across the U.S., including large-scale conferences, virtual events, and exclusive executive forums that engage senior corporate leaders globally. The Event Manager will own event strategy and delivery, drive operational excellence, and serve as a primary point of contact for internal stakeholders and external partners.

Overview

Intercontinental Exchange (ICE) is seeking an experienced and strategic Event Manager to join our marketing team. This role leads the end-to-end planning and execution of a diverse portfolio of events across the U.S., including large-scale conferences, virtual events, and exclusive executive forums that engage senior corporate leaders globally. The Event Manager will own event strategy and delivery, drive operational excellence, and serve as a primary point of contact for internal stakeholders and external partners. The ideal candidate brings a strong track record in corporate event management, excels at leading complex, high-visibility programs, and is passionate about delivering exceptional experiences that advance business objectives. This position is office-based (5 days/week) with travel required, including some evenings and weekends.

Responsibilities

• Event strategy and execution
  • Lead end-to-end planning and execution of in-person conferences, executive forums, and proprietary ICE events, including venue selection, vendor negotiations, catering, A/V, and on-site production
  • Develop and manage detailed event timelines, run-of-show documents, and production schedules, ensuring seamless delivery across all workstreams
  • Serve as the on-site lead for events, managing vendors, and real-time problem resolution
  • Own the planning and technical execution of virtual and hybrid events, including platform strategy, speaker management, and attendee experience
• Vendor and budget management
  • Build and manage relationships with external vendors, venues, and production partners
  • Own event budgets end-to-end, including forecasting, expense tracking, reconciliation, and purchase order processing
  • Maintain accurate vendor records, contracts, and post-event documentation
  • Oversee promotional item strategy, including branded merchandise sourcing, inventory management, fulfillment coordination, and post-event reconciliation
• Stakeholder and speaker management
  • Partner with senior internal stakeholders to align event goals, messaging, and programming with broader marketing and business objectives
  • Manage event registration platforms and attendee communications, ensuring a high-quality experience from invitation through post-event follow-up
  • Lead speaker and VIP logistics, including travel, accommodations, briefing materials, and on-site coordination
  • Act as a primary point of escalation for attendee and stakeholder inquiries before and during events
• Reporting and continuous improvement
  • Deliver comprehensive post-event analysis, including attendance data, stakeholder feedback, and actionable recommendations
  • Maintain and evolve internal event calendars, project trackers, and shared documentation
  • Help drive continuous improvement by identifying process gaps and leading the development of scalable best practices and playbooks across the events function

Knowledge And Experience

• Bachelor's degree in Marketing, Business, Hospitality, or a related field
• 5+ years of experience in corporate event management, with demonstrated ownership of large-scale or high-visibility programs
• Proven ability to manage complex, multi-workstream projects from strategy through execution
• Strong budget and vendor management skills
• Excellent verbal and written communication skills, with the ability to engage and collaborate effectively with stakeholders at all levels of the organization
• Ability to thrive in a fast-paced, collaborative, cross-functional environment
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
• Willingness to travel and work occasional evenings and weekends as events require

Preferred Knowledge And Experience

• Experience with event management and registration platforms (e.g., Cvent, Eloqua, ON24)
• Background in B2B or financial services marketing environments
• Proficiency with project management tools (e.g., Monday.com, Smartsheet)
• Experience leading executive-level or client-facing events programs <-- OOPS! Wait: we forgot closing
• . That is a bug.