MANAGER, ENTERPRISE MEDICAL AFFAIRS OFFICE

Memorial Health; Springfield (IL); On-site; USD 67,000 - 104,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401(k) match

Health/Dental/Vision insurance

Job summary

Memorial Health is seeking an Enterprise Medical Affairs Office Manager to provide operational, financial, and administrative support for the Medical Affairs division. This role manages budgets, physician contracts, committee administration, and strategic initiatives to enable enterprise-wide Medical Affairs objectives.

You will partner with physician leaders, operational teams, and support departments to ensure compliant, efficient operations.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Finance, Public Health, or related field preferred.
• Minimum of 5 years of progressively responsible healthcare administration experience.
• Experience supporting physician leadership, Medical Affairs, physician enterprise operations, or hospital administration preferred.
• Demonstrated experience with budgeting, financial analysis, project management, and executive support.

Responsibilities

• Direct daily business office operations for Enterprise Medical Affairs.
• Develop, implement, and maintain standard operating procedures and workflows.
• Coordinate administrative support functions for physician executives, medical directors, and Medical Affairs leadership.
• Lead operational projects and special initiatives aligned with organizational priorities.
• Support integration and standardization efforts across physician enterprise services.
• Assist in the development and management of annual operating and capital budgets.
• Monitor department expenditures and ensure fiscal accountability.
• Prepare monthly financial reports, variance analyses, and forecasts.
• Support physician leadership compensation administration and contract tracking.
• Identify opportunities for operational efficiencies and cost containment.
• Provide administrative and operational support to physician executives, medical directors, department chairs, and committee leaders.
• Coordinate physician contracts, stipends, administrative agreements, and leadership appointments.
• Track Medical Affairs expenditures related to physician leadership activities.
• Facilitate physician onboarding and transition activities for enterprise leadership roles.
• Coordinate governance meetings, prepare materials, maintain records, and ensure compliance with bylaws.
• Develop agendas and track follow-up actions.
• Maintain accurate records of committee proceedings and physician leadership activities.
• Develop and maintain dashboards and reports related to Medical Affairs operations.
• Monitor leadership performance metrics and operational indicators.
• Analyze operational, financial, and workforce data to support decisions.
• Create presentations and reports for leadership and boards.
• Support accreditation, certification, and regulatory readiness activities.
• Coordinate documentation and reporting for Medical Affairs programs.
• Assist with audits, investigations, and corrective actions.
• Lead and coordinate enterprise Medical Affairs projects and strategic priorities.
• Partner with clinical, operational, legal, compliance, finance, and HR teams.
• Monitor timelines and deliverables for projects.
• Support physician engagement and leadership development initiatives.

Skills

Healthcare administration

Budgeting

Project management

Executive support

Microsoft Excel

PowerPoint

Communication

Confidentiality

Relationship building

Education

Bachelor's degree in Healthcare Administration or related field

Tools

Microsoft Office Suite

Job description

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type: On-site

Job Description Summary

The Enterprise Medical Affairs Office Manager provides operational, financial, and administrative support for the Medical Affairs division. This position is responsible for managing business operations, budgeting, physician contracting support, committee administration, project coordination, performance reporting, and strategic initiatives that support enterprise-wide Medical Affairs objectives. The Office Manager serves as a trusted partner to physician leaders, operational leaders, and support departments to ensure efficient, compliant, and high-performing Medical Affairs operations.

Job Description

Education

• Bachelor's degree in Healthcare Administration, Business Administration, Finance, Public Health, or related field preferred.

Experience

• Minimum of 5 years of progressively responsible healthcare administration experience.
• Experience supporting physician leadership, Medical Affairs, physician enterprise operations, or hospital administration preferred.
• Demonstrated experience with budgeting, financial analysis, project management, and executive support.

Other Knowledge/Skills/Abilities

• Knowledge of healthcare administration, physician leadership structures, and Medical Affairs operations.
• Understanding of hospital and physician governance processes.
• Strong financial management and budget oversight skills.
• Experience with physician contracts and administrative agreements.
• Ability to manage multiple high-priority initiatives simultaneously.
• Exceptional organizational and project management skills.
• Advanced proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.
• Strong analytical, written, and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to build effective relationships with physicians, executives, and interdisciplinary teams.

Operational Management

• Direct daily business office operations for Enterprise Medical Affairs.
• Develop, implement, and maintain standard operating procedures and workflows.
• Coordinate administrative support functions for physician executives, medical directors, and Medical Affairs leadership.
• Lead operational projects and special initiatives aligned with organizational priorities.
• Support integration and standardization efforts across physician enterprise services.

Financial Management

• Assist in the development and management of annual operating and capital budgets.
• Monitor department expenditures and ensure fiscal accountability.
• Prepare monthly financial reports, variance analyses, and forecasts.
• Support physician leadership compensation administration and contract tracking.
• Identify opportunities for operational efficiencies and cost containment.

Physician Leadership Support

• Provide administrative and operational support to physician executives, medical directors, department chairs, and committee leaders.
• Coordinate physician contracts, stipends, administrative agreements, and leadership appointments.
• Track Medical Affairs expenditures related to physician leadership activities.
• Facilitate physician onboarding and transition activities for enterprise leadership roles.

Governance and Committee Administration

• Provides coordination of Physician & APP Enterprise Council, Medical Group Board, Medical Executive Committee (MEC), peer review, credentialing, quality, and other governance meetings.
• Develop agendas, prepare meeting materials, maintain records, and track follow-up actions.
• Ensure compliance with bylaws, policies, and governance requirements.
• Maintain accurate records of committee proceedings and physician leadership activities.

Data Analytics and Reporting

• Develop and maintain dashboards and reports related to Medical Affairs operations.
• Monitor physician leadership performance metrics and operational indicators.
• Analyze operational, financial, and workforce data to support strategic decision-making.
• Create presentations and reports for executive leadership, governing boards, and committees.

Accreditation, Compliance, and Regulatory Support

• Ensure adherence to organizational policies and applicable healthcare regulations.
• Support accreditation, certification, and regulatory readiness activities.
• Coordinate documentation and reporting requirements for Medical Affairs programs.
• Assist with audits, investigations, and corrective action initiatives when necessary.

Project and Strategic Initiative Management

• Lead and coordinate enterprise Medical Affairs projects and strategic priorities.
• Partner with clinical, operational, legal, compliance, finance, and human resources teams.
• Monitor project timelines, milestones, and deliverables.
• Support physician engagement, leadership development, and succession planning initiatives.

Perform other related work as required or requested.

Pay Transparency $32.14 - $49.82 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options.

All benefits can be found at https://jobs.memorial.health/about/benefits/