Manager, Enterprise Applications

MSH; Indianapolis (IN); Hybrid; USD 110,000 - 160,000; Full time

Job summary

MSH seeks a hands-on Manager, Enterprise Applications to lead a small team of 2–5 developers, engineers, and analysts responsible for core business systems. You will balance people leadership with operational delivery, partnering with business units and vendors, while driving improvements across the application landscape.

You will collaborate with HR, Finance, Procurement and Operations to align priorities, manage vendor relationships, and ensure SOC 2 Type II and ISO 14001 compliance.

Qualifications

• 5+ years designing, supporting, or maintaining enterprise business applications.
• At least 1 year in a people manager or team lead role.
• Proven track record leading small teams with measurable outcomes.
• Strong analytical ability; translate data into actionable plans.
• Excellent communication, interpersonal and conflict-resolution skills.

Responsibilities

• Lead and mentor a 2–5 person technical team; set goals and give feedback.
• Oversee daily operations; ensure quality, efficiency, and compliance.
• Manage workload distribution; allocate resources for config, enhancements, maintenance.
• Track metrics; report progress to senior leadership; identify process gaps.

Skills

Leadership

People management

Analytical thinking

Communication

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Microsoft stack (including .NET, SQL Server, Windows Server, cloud deployments)

Job description

One of our clients is looking for a hands‑on Manager, Enterprise Applications to lead a small, high‑impact technology team. In this role, you’ll guide a group of 2–5 developers, engineers, and analysts who keep the organization’s core business systems running smoothly. Reporting directly to the VP of Information Technology, you’ll balance people leadership with operational delivery, working closely with business partners, managing vendor relationships, and driving continuous improvement across the application landscape.

If you enjoy building strong teams, solving business problems through technology, and being the go‑to person for enterprise systems, this could be the right next step for you.

What You’ll Do

Lead and Grow the Team

• Recruit, onboard, mentor, and develop a team of 2–5 technical professionals
• Establish clear goals, hold regular one‑on‑ones, and deliver timely performance feedback
• Build a team culture rooted in ownership, collaboration, and ongoing learning

Drive Day‑to‑Day Execution

• Oversee daily team operations to ensure work is delivered with quality, efficiency, and compliance
• Manage workload distribution, assigning resources for configuration, enhancements, and system maintenance
• Track performance metrics and report progress and outcomes to leadership
• Spot gaps in team processes and put practical, scalable improvements in place
• Make sure the team provides realistic estimates, sets priorities, and communicates changes and trade‑offs clearly
• Proactively monitor systems for potential issues and elevate complex, cross‑platform problems when needed

Shape Solutions and Standards

• Support the configuration and upkeep of business applications to meet evolving operational needs
• Ensure new solutions fit within the existing architecture and the roadmap set by senior leadership
• Choose suitable internal or approved external technologies in line with team standards
• Use knowledge of the business, customer needs, and market offerings to inform design decisions

Partner Across the Business

• Work alongside HR, Finance, Procurement, Operations, and other teams to align priorities and clear roadblocks
• Act as a primary contact for internal stakeholders and vendors on routine application matters
• Coordinate with software vendors on support requests, day‑to‑day needs, and contract renewals
• Keep management and stakeholders informed on team status and priorities

Maintain Compliance

• Support adherence to internal policies and industry frameworks such as SOC 2 Type II and ISO 14001
• Keep accurate records and assist with audits and reporting as required
• Contribute to environmental and sustainability initiatives within daily operations

What You Bring

• 5+ years of experience designing, supporting, or maintaining enterprise business applications
• At least 1 year of experience in a people manager or team lead role
• A proven track record of leading small teams and delivering measurable outcomes
• Strong analytical ability, with comfort turning data into actionable plans
• Excellent communication, interpersonal, and conflict‑resolution skills
• Bachelor’s degree in Computer Science, Information Systems, or a related field, or an equivalent mix of education and experience

Nice to Have

• Experience supporting or administering platforms such as ERP, MRP, CRM, WMS, TMS, OMS, or OT systems
• Working knowledge of the Microsoft technology stack, including .NET, SQL Server, Windows Server, and cloud deployments
• Background in an operations‑driven or production‑focused environment

This is a hybrid, primarily office‑based role with occasional travel to operational sites and other locations. Reasonable accommodations are available for qualified individuals with disabilities.