Manager, Employee Relations (Hybrid)

pru; Newark (NJ); Hybrid; USD 110,000 - 165,000; Full time

Job summary

Prudential, a leading financial services institution, is seeking a Manager, Employee Relations to support PGIM’s asset management business in a hybrid Newark, NJ setting. You will guide People Business Leaders and management on performance coaching, discipline, and policy interpretation while mitigating risk.

You will conduct thorough HR investigations, advise on employment law issues, and partner with cross-functional teams to ensure compliant, fair human resource practices.

Qualifications

• 8+ years of HR experience in a corporate environment, including ER investigations and coaching leaders.
• Strong working knowledge of state and federal employment laws (FMLA, ADA, FLSA, NLRB, Title VII, state paid sick leave).
• Superior relationship management and collaboration skills with business partners.
• Independent judgment, initiative, and the ability to deliver tough messages respectfully.
• Ability to manage multiple priorities and handle sensitive information with discretion.

Responsibilities

• Be an objective advisor for PBLs, employees and management.
• Partner with management on performance counseling, attendance counseling, policy violations and disciplinary actions.
• Conduct prompt HR investigations and document findings thoroughly.
• Provide guidance on employment issues and related laws including disability, FMLA, ADA, FLSA and state laws.
• Collaborate with Employment Law and Leave teams to ensure compliance with federal, state and local laws and company policy.
• Assist in development, implementation or rollout of new policies or state/local laws.
• Support management at employee meetings on performance, attendance and conduct terminations.
• Maintain thorough documentation in ER COE case management tools.
• Provide guidance to employees and managers to resolve HR issues and conflicts.
• Analyze case data to identify trends and insights for leadership.
• Participate in and/or lead ER COE projects or workstreams to enhance COE value.
• Represent the ER CoE on projects or committees within People Team or business initiatives.

Skills

Employee relations

ER investigations

Coaching leaders

Policy interpretation

Investigation documentation

Project management

Analytical skills

Stakeholder management

Job description

Job Classification:

Corporate - Legal and Compliance

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

The Employee Relations Center of Expertise (ER COE) has an opportunity for a Manager, Employee Relations supporting PGIM our asset management business. The ER COE supports People Business Leaders and Leaders of People in integrating business and HR strategies in order to drive business results.

Reporting to the Director of Employee Relations, the successful candidate will work with People Business Leaders (PBLs), and the business to handle employee relations matters. The incumbent will collaborate with PBLs, and ER COE colleagues, and will partner with business leaders and employees to provide guidance and consultation including, but not limited to, conflict resolution, performance coaching/counseling, disciplinary action, and policy interpretation and application. This position will play a key role in day-to-day risk mitigation relative to potential legal, reputational, cultural, and financial impact

The current employee work arrangement for this position is hybrid and requires your on-site presence three days a week in Newark, NJ.

What you can expect:

• Be an objective and trusted advisor for PBLs, employees and management.
• Partner with management to handle performance counseling, attendance counseling, policy violation and conduct related cases, including disciplinary recommendations and associated documentation.
• Conduct prompt and thorough HR investigations, including, but not limited to: unfair management practices, bullying, hostile work environment, favoritism, etc., (does not include legally related allegations).
• Provide guidance and direction to all levels of management on employment issues and related laws including, but not limited to: disability, FMLA, ADA, FLSA, state paid sick leave, etc.
• Partner with applicable areas (e.g., Employment Law, Prudential Leave Team, etc.) to ensure review, assessment, and recommendations on employee absence situations comply with federal, state, and local laws, as well as company practice.
• Handle and respond to HR policy/practice issues. Occasionally assist in the development, implementation or rollout of new policies, processes or state/local laws.
• Support management at employee meetings as needed, including but not limited to: performance, attendance and conduct terminations.
• Provide thorough and timely documentation in the ER COE's case management tracking tool.
• Provide direction, and/or guidance to employees and managers to help facilitate and/or resolve human resource issues (e.g., departmental/management/employee conflicts, etc.).
• Consult with management and employees regarding work environment concerns.
• Handle case data reporting, as needed, to identify, analyze and report trends, insights and observations to assist PBLs in their strategic work with leadership and PBLs to create a unique and compelling culture. Make recommendations to effectively address and/or resolve issues.
• Participate in and/or lead internal ER COE projects or workstreams focused on enhancing COE value.
• Represent the ER CoE on projects and/or committees that may be part of a People Team or business initiative.

What you'll need:

• 8+ years of Human Resources experience in a corporate environment, including conducting ER investigations, partnering and coaching leaders on a variety of ER situations including but not limited to: performance and/or attendance counseling, conducted related matters, policy violations, and analyzing trends in Employee Relations case management data and recommending solutions.
• Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRB, Title VII, state paid sick leave, etc.
• Superior relationship management skills with the ability to collaborate effectively and partner well with others in order to build strong and trusting relationships.
• Strong initiative and solid judgment abilities/skills; must display a balanced, objective approach and sound judgment when recommending a course of action or handling an investigation.
• Ability to work independently, and as an ER team member, with a sense of urgency.
• Ability to provide an independent point of view on people and issues while having the courage and sensitivity to deliver tough messages respectfully to leaders and employees.
• Demonstrated effective problem-solving and decision-making skills.
• Strong influencing skills when recommending and implementing solutions with business partners.
• Ability to handle sensitive and confidential information appropriately.
• Project management skills and ability to juggle and prioritize multiple responsibilities;
• Strong analytical skills with an attention to detail.
• Demonstrated ability to handle multiple priorities and