Manager, Emerging Technology Operations

Global Sports Jobs Limited; Los Angeles (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

Medical insurance

Paid vacation & sick leave

401(k) plan

Employee assistance

Job summary

Creative Artists Agency (CAA) is seeking a Senior Programme Manager to drive execution of strategic initiatives in the emerging technology space from its Los Angeles office. The role requires strong cross-functional leadership, governance, and a structured operating rhythm to keep programs moving and accountable.

You will develop dashboards, reporting playbooks, and governance processes, partnering with business units, vendors, and executives.

Qualifications

• 5-7+ years in programme management, operations, consulting, strategy, or related fields.
• Proven ability to lead complex cross-functional initiatives.
• Strong project management, analytical, and organisational skills.
• Excellent communication and executive presentation abilities.
• Experience building dashboards, reporting frameworks, and operational playbooks.

Responsibilities

• Drive planning, execution, reporting, and process improvement for Vault initiatives, partnerships, and commercialisation efforts.
• Maintain visibility into priorities, milestones, and risks.
• Support rollout, adoption, training, communications, and stakeholder coordination across emerging technology initiatives.
• Track KPIs, business impact, and executive reporting.
• Support governance, compliance, and cross-functional planning.
• Coordinate vendors, working groups, and strategic business use cases.

Skills

Project management

Cross-functional leadership

Stakeholder coordination

Analytical skills

Executive communication

Dashboard reporting

Job description

About the Role

The role supports some of the company's most important internal and external strategic initiatives in the emerging technology space. The individual will drive programme execution, stakeholder coordination, adoption efforts, governance initiatives, reporting, and operational planning across enterprise emerging technology programmes. The ideal candidate is a strong operator who brings structure, accountability, and momentum to complex, cross-functional initiatives.

Key Responsibilities

• Drive planning, execution, reporting, and process improvement for Vault initiatives, partnerships, and commercialisation efforts.
• Maintain visibility into priorities, milestones, and risks.
• Support rollout, adoption, training, communications, and stakeholder coordination across emerging technology initiatives.
• Track KPIs, business impact, and executive reporting.
• Support governance, compliance, and cross-functional planning.
• Coordinate vendors, working groups, and strategic business use cases.

Required Experience & Qualifications

• 5-7+ years of experience in programme management, operations, consulting, strategy, or related fields.
• Proven ability to lead complex cross-functional initiatives.
• Strong project management, analytical, and organisational skills.
• Excellent communication and executive presentation abilities.
• Experience building dashboards, reporting frameworks, and operational playbooks.

Preferred Skills

• Experience supporting emerging technology, digital transformation, innovation, or technology programmes.
• Change management and organisational adoption experience.

Workplace

• Hybrid role based out of the Los Angeles office.

Salary

• Eligible for a discretionary bonus.
• Salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria.

Benefits & Perks

• Competitive compensation and benefits package for all regular full-time employees.
• Company pays 80%-100% of the cost for medical, basic life and AD&D insurance, telemedicine, employee assistance and mental health counselling in person, virtually or through text, paid vacation/holidays, paid sick time, paid parental leave and other paid leaves of absence, NICU leave, bereavement resources, adoption benefits, educational assistance, mental health resources
• And employee assistance plan.
• Employees may elect to participate in voluntary benefits including dental, vision insurance, 401K plan, flexible spending accounts (health care and dependent care), health savings account, voluntary life and AD&D insurance, employee perks, and commuter benefits.
• Other statutory mandated benefits.

About the Company

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.