About the Role
This role supports the identification, assessment, and mitigation of internal and external threats directed at company employees, executives, talent, and corporate assets. It is a critical function in identifying potential risks, analysing threats, and coordinating mitigation strategies in collaboration with security, legal, HR, and law enforcement partners. The role also supports the Workplace Violence Program and ensures a proactive, intelligence-driven approach to threat management.
Key Responsibilities
- Monitor, assess, and investigate threats against employees, executives, and talent, including workplace violence threats, online harassment, and external risks.
- Conduct behavioural threat assessments and provide intelligence analysis to assess credibility, intent, and potential impact.
- Conduct emotionally attuned fact-finding and safety-planning interviews with individuals of concern and impacted parties.
- Support the management and resolution of Workplace Violence cases through a structured and thorough investigative process.
- Utilise OSINT, forensic analysis, and investigative tools to track, analyse, and document threats, and gather and analyse intelligence from internal and external sources to anticipate potential security concerns.
- Support response protocols for active threats, workplace violence incidents, and security escalations.
- Coordinate with security, legal, HR, external law enforcement, private investigators, and external security partners to develop action plans, de-escalation strategies, and support active investigations, and work cross-functionally with security, HR, legal
- And crisis management teams to ensure a coordinated approach to threat mitigation.
- Maintain detailed records of threats, incidents, investigations, and persons of interest in case management systems.
- Assist in developing and implementing workplace violence prevention strategies aligned with industry best practices, and conduct risk assessments for employees, executives, and talent who may be targets of threats.
- Support protective security planning for high-risk employees, events, and public appearances, provide training and guidance to internal teams on identifying and reporting threats, and stay informed on emerging threat trends, workplace violence cases, and best practices in security investigations.
Required Experience & Qualifications
- Bachelor's degree in Criminal Justice, Intelligence Studies, Security Management, Mental or Behavioural Health, or a related field.
- 2+ years of experience in threat management, investigations, corporate security, law enforcement, or a related field.
- Experience conducting threat assessments, investigations, and security risk analysis.
- Experience in crisis intervention or crisis response.
- Familiarity with Workplace Violence program requirements and behavioural threat assessment models.
- Strong analytical, research, and investigative skills, including OSINT and digital forensic capabilities.
- Ability to work under pressure and manage multiple investigations simultaneously.
- Excellent communication and reporting skills, with the ability to convey complex security findings to non-security stakeholders.
- Experience working with case management systems and security intelligence platforms.
- Ability to evaluate threats and provide actionable intelligence.
- Ability to respond to security incidents with sound judgment.
- Proficiency in intelligence gathering, forensic analysis, and investigative methods.
- Strong ability to work with internal teams and external agencies.
- Ability to engage with and brief senior leadership/internal stakeholders with confidence, clarity, and expertise.
- Ability to handle sensitive investigations with professionalism and integrity.
Workplace
- Hybrid role requiring 4 days on-site in the Los Angeles, CA office.
Salary
- Eligible for a discretionary bonus.
- Salary may vary based on relevant experience, time in role, business sector, geographic location, and other criteria.
Benefits & Perks
- Competitive compensation and benefits package for all regular full-time employees.
- Company pays 80%-100% of the cost for medical insurance, basic life and AD&D insurance, telemedicine, employee assistance and mental health counselling in person, virtually, or through text, paid vacation/holidays, paid sick time, paid parental leave and other paid leaves of absence, NICU leave, bereavement resources, adoption benefits, educational assistance, mental health resources
- And an employee assistance plan.
- Voluntary benefits include dental and vision insurance, a 401K plan, flexible spending accounts (health care and dependent care), a health savings account, and voluntary life and AD&D insurance.
- Employee perk: commuter benefits.
- Other statutory mandated benefits are also offered.
About the Company
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.