Manager Designate

Papa John's International , Inc.; Olathe (KS); On-site; USD 42,000 - 65,000; Full time

Job summary

Papa John's International, Inc. is seeking a Manager Designate to work under the General Manager to ensure compliance with product and customer service standards.

This role develops the competencies needed to advance to General Manager by leading a team, making quality decisions and upholding ethical business practices. The role includes shift management, training staff, meeting budgets, controlling costs, inventory management, and ensuring safety and security standards are maintained at all

Qualifications

• Leadership skills and ability to manage a team to deliver quality food and service.
• Understanding of company policies and procedures to ensure compliance.
• Ability to train and motivate staff to meet performance standards.

Responsibilities

• Provides quality products by ensuring each order meets standards.
• Trains and promotes quality standards to team members using manuals and handbooks.
• Maintains sales goals through customer service and local marketing.
• Manages costs and budget using profit systems and cash handling.
• Plans inventory to meet demand and ensures safety and security standards.

Job description

Job Summary

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order.
• Communicates trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members. Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System. Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manages company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.