Assistant Manager

Papa Johns; Missouri; On-site; USD 55,000 - 75,000; Full time

Job summary

A well-known pizza chain is looking for a Manager Designate to support the General Manager in maintaining high standards of product and customer service. This role entails team leadership, training, and ensuring compliance with operational guidelines and local laws. The Manager Designate will manage sales and profit goals while fostering a positive work environment and ensuring that the restaurant operates safely. Candidates should possess strong leadership qualities and a commitment to teamwork.

Qualifications

• Team-oriented leadership with focus on quality decision-making.
• Ability to instill pride and accountability among team members.
• Understanding of compliance with laws and ethical business practices.

Responsibilities

• Ensures quality products meet company standards and customer orders.
• Communicates and trains team on quality standards.
• Recommends performance actions to improve team effectiveness.
• Manages sales and promotes customer service excellence.
• Oversees profit goals and manages operational costs.
• Plans and manages inventory levels to meet demands.

Job description

THIS IS A CORPORATE POSITION

Job Summary: The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities:

• Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Communicates trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members. Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System. Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manages company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.