Manager Designate

Papa Johns; Gravois Mills (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Papa John's in Missouri seeks a Manager Designate to support the General Manager, uphold food quality and customer service standards, and lead a team.

You will handle shift management, safety, training, and inventory control while guiding staff to meet budget and profit targets. This role offers a pathway to General Manager responsibilities.

Qualifications

• Provides quality products to customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Trains and promotes quality standards to team members utilizing Operations Manual and Team Member Handbook.
• Recommends performance actions to General Manager and fosters teamwork, energy, and accountability.
• Drives sales through customer service, training, and effective local restaurant marketing.

Responsibilities

• Manages profit goals, ensures food and labor costs stay within budget, and uses PROFIT System for budget deviations.
• Plans and manages inventory levels using a computerized inventory system to meet sales demands and minimize loss.
• Ensures the restaurant is clean, fully equipped, and equipment operates properly while meeting safety standards.
• Oversees shift management and enforces company policies, procedures and ethical business practices.

Skills

Team leadership

Customer service

Sales execution

Inventory management

Budget/Cost control

Policy compliance

Tools

PROFIT System

Inventory system

POS system

Operations Manual

Job description

Job Summary

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Communicates, trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members. Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System. Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manages company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English), Right to Work Poster (English), E-Verify Poster (Spanish), Right to Work Poster (Spanish). Papa John's is an Affidavit Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.