Manager Desigante

Papa John's International , Inc.; McDonough (GA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Papa John's International, Inc. is seeking a Manager Designate who will work under the General Manager to uphold brand standards and customer service excellence.

This role emphasizes team leadership, quality decision-making, and accountability to develop the competencies needed to advance to General Manager. The position involves shift management, adherence to policies, and ensuring compliance with laws and ethical business practices while fostering a positive work environment and community

Responsibilities

• Provides quality products to customers by ensuring each delivered product meets Papa John's standards and reflects the customer's order.
• Trains and communicates quality standards to team members using the Operations Manual and Team Member Handbook.
• Recommends performance actions to the General Manager to maintain a customer-focused, energetic, and collaborative environment.
• Manages sales by delivering prompt, friendly service and training staff to improve average order value and drive local marketing.
• Controls costs by monitoring food, labor, and other expenses within budget using the PROFIT System and associated procedures.

Job description

Job Summary

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order.
• Communicates trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members. Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System. Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manages company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.