Manager Designate

Papa John's International , Inc.; Belton (MO); On-site; Full time

Job summary

A leading pizza restaurant chain is seeking a Manager Designate in Belton, Missouri. This role involves working under the General Manager to uphold product quality and customer service standards. The Manager Designate will be responsible for managing sales goals, training team members, and ensuring compliance with laws and company policies. Ideal candidates will have strong leadership capabilities and a passion for customer service. Join a dynamic team in a fun and energetic environment.

Qualifications

• Experience in a leadership role with a focus on customer service.
• Ability to manage sales and profit goals effectively.
• Strong communication skills for training and promoting standards.

Responsibilities

• Ensure quality products meet company standards.
• Train team members on quality standards.
• Manage customer service and sales goals.
• Oversee inventory levels to meet sales demands.
• Ensure compliance with safety and security standards.

Skills

Team-oriented leadership

Customer service skills

Quality decision-making

Sales execution

Job description

Job Summary

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.

• Communicates trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.

• Recommends to the General Manager performance action regarding team members. Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.

• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.

• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System. Executes administrative and cash management duties.

• Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manages company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.